Ashford Pizza Kebab House

Our lasagna was warm around the outside and cold in middle. Taste was OK but disappointed it wasn't heated properly

UNDER NEW MANAGEMENT and way better than before Very happy with my order exactly what I asked for and 20 minutes earlier than expected

Would be zero stars tonight if option!! Usually great food but tonight got my kebab and it’s literally fat!! Every bite taken spat out!! Just glad my child’s burger was ok. View menu

This place is completely useless. They were unable to make any changes to my order even though I confirmed it verbally. I would recommend avoiding this restaurant at all costs unless you are extremely desperate. No food was delivered and it is best to steer clear of this place. #badservice

We frequently order from this restaurant. The customer service is okay, but they can be a bit rude at times and have been known to hang up on customers. On rare occasions, we have been left waiting for two hours and when we called to inquire, they initially said there was a slight delay. However, when we called back half an hour later, they informed us that they were no longer delivering. Our food has also arrived cold a few times.

Our food arrived more than 90 minutes after we placed our order. By the time it was delivered, it was cold and inedible. We had previously called the restaurant to inquire about the delay, and we had agreed that if the food arrived cold, we would send it back. Unfortunately, when we did so, the manager's response was extremely offensive. They swore violently, using sexually explicit and obscene language towards us. This sort of behavior is completely unacceptable. We are honest, decent individuals who did not deserve to be treated in such a disrespectful manner. View menu

I have ordered from here 3 times (more fool me), order has been wrong every single time. 1st order we ordered something which they didn’t have so they gave us a box of doner meat as a substitute?! They also forgot our pitta breads, chips and a sauce. When I called, they apologised and said they’d give us extra on our next order. 2nd order, our replacement food came but as a box of doner meat covered in garlic sauce (not what I wanted). 3rd order, missed the kids pizza. Won’t be ordering from them again, can’t get the order right ever. Rated 2 stars as food is ok.

We always use Topkapi for our kebab takeaway and we recommend to others, a few weeks ago this place got even better because they started using different chips that were absolutely delicious in fact so nice that we were ordering even more often. However last night got a takeaway and they have gone back to the usual fries that most takeaways use which is a shame! Only writing this hoping they change back! Recommend doner kebab and chicken fillet burger and they always do the meat well done as my husband likes it! Very reliable service not the cheapest but you get what you pay for and some cheaper places locally serve very cheap meat! Wish they did warm home made chilli sauce though that would...

Best Kebab and Pizza should be renamed Underwhelming Kebab and Pizza. They accepted our delivery, called us to say they were having issues finding us, then when we confirmed our address said they didn 't have a driver (despite saying they 'd typed us into their satnav). They then told us it was too far to come so we had to go pick it up, as 'it would be too hard ' to get the money back from justeat. Hungry, we let our stomachs get the better of us, and ventured on the 40 minute round trip to Ashford. They did kindly give us a free box of cheesey chips after some negotiating. All in all, the pizza was underwhelming, the chips weren 't great, but I have to say for £3.60, the chicken burger was... View menu