Phone: +447786434373,+447596224531
Address: 134 High Street, HP4 3AT, Dacorum, United Kingdom
City: Dacorum
Menu Dishes: 8
Reviews: 301
Website: http://www.blackgoocoffee.co.uk
"I visited last Saturday with my sister, and was extremely disappointed. We’d booked beforehand and had to join a queue on arrival, I do understand they may be busy but staff looked at us without acknowledgement for around 10 mins (when we were at the front of the queue). The waitress did not apologise for the wait and was not friendly or welcoming at all. She then asked us for our drinks order, I asked for a menu, she said it was written on the board round the corner where the queue was out of sight. She said they have most things, my sister asked for an iced tea, the waitress said she wouldn’t recommend. Really unhelpful to not be able to view the menu.We had to ask someone to order our food. I ordered the veggie breakfast plus a sausage, it was awful! Sausage was pink and inedible, one egg was undercooked (white slime), the other overcooked. The balsamic tomato was doused in balsamic vinegar and the bubble was burnt and crispy in places. The best part was the toast!As we walked to our table I saw others waving for attention and remember thinking that seemed rude. However, I can fully understand why the service was shocking and appallingly slow. They were way understaffed, they shouldn’t book in so many tables if they can’t handle it. And they need some training in customer service.I will not be returning and would definitely not recommend!"
All prices are estimates on menu.