Shrimp Grill Leicester Square

Terrible Booked and mistakenly thought it was Bubba Gump went through Google and didn’t notice it had changed! Chewy Luke warm, over priced food Can’t see this lasting at all!

I’d avoid here so much. Had been here as bubba gump so thought let’s give it a try. Food is lukewarm, service is dire. Staff don’t know what they’re doing. One table had 8 different orders delivered. No positive that I can give really

We visited this venue last year when it was bubba gumps, we really enjoyed and thought on our return to the capital, we would give it another go. Very impressed is an understatement, Maddie the greater was extremely professional and made us feel a part of the family, as a business owner, staff like this are hard to find. Price doesn’t even come into this as the service provided was brilliant and we will return on our next trip. It’s only 180 miles away. View menu

I only really write positive reviews but I have to let you know this is one of the worst restaurants I have ever eaten in. The food was mediocre but the worst part about the restaurant was the team… have to say not their fault. There is no leadership or direction, Lack of training, poor communication. Terrible decisions made.. I hope the owners rectify as there will be no business after peak. Worst part is that on writing to them to complain they have not responded!!!

We went Saturday 10/09/2022 at 5pm, it took 40 minutes to get a waiter to serve us , when the drinks arrived the water was warm and the Budweiser was terrible, the ribs came with no coleslaw or sauce, they were very fatty , the steak was tough and fatty , the shrimp never arrived, we tried to complain but the waitress just didn’t care and never came back When we asked for the bill we complained to the person We will never eat at shrimp and grill leister square ever again

The atmosphere was good with good music and the waiters were very friendly. We had Rob who was extremely helpful and accomodating. We used a groupon voucher and there wa sno bottles of 330ml water left but he managed to arrange us to have on large bottle instead which we very much appreciated. The strawberry, blueberry and banana smoothie was very nice and smooth. The best part was the appetizers the fish balls were very well cooked and the macaroni was as well. The main was only ok and disappointed as the cocount in the shrimps made the batter less crispy and a bit more chewy. The fries were good though. Overall the portion sizes were a plus. Wouldn't be in a hurry to go back but was ok in... View menu

Shrimp Grill Worst service ever. Almost every family/table was complaining, waited over 2 hrs for food to be served. No cuttlery, Staff ignored us, Half our drinks came 30 min after the first ones, Ice in glass, had melted and was water, where they had sat on the bar 3 fire alarms sounded during the time we were there, but no announcement or communicating that everything was ok Our baby had to just eat the snacks we had on us as the food took so long We were never asked if we wanted another drink Never got approached by staff at all Food was cold Complained and asked for bill Plates never cleared Staff totally clueless, looked like they had just walked in off the street None of the staff und...

We went as a family of 4 for lunch (2 adults and 2 kids (aged 6 and 5) We orders 2 meals off the kids menu and 1 sharer off the sdults plus chicken wings side. The food came so quickly it was clear it wasn't fresh! The bbq chicken wings were luke warm so they had attempted to reheat. We left half of our sharer too, the chips were hard and barely warm, the fish bits were hot and tasted ok there was 4 pots with a tiny bit of sauce in each which had been stood for so long they had a skin formed over the tops. The kids portions were massive and 1 enjoyed his fish and chips! The other who usually eats everything in sight attempted her cheese pizza and chips but couldn't eat it. My husband also or...

I 've eaten here a few times over the years when it was Bubba Gump so thought it was a safe bet for a birthday celebration meal before a night at the theatre with my husband. How wrong I was! There was no great welcome with lots of standing around in a cavernous space at the top of the stairs waiting for someone to eventually come to the desk. Then it was not clear if it was a queue or a crowd as the people who got attended to were in no particular order. We had booked and noted it was for a birthday. Maybe I should have mentioned that the birthday person was well into middle age and then we wouldn 't have been seated in the midst of a lot of families with young children more with an atmosph... View menu