Phone: +441595696555,+441595696566
Address: 5 Mounthooly Street, Shetland Islands, United Kingdom
City: Shetland Islands
Menu Dishes: 12
Reviews: 1609
"We had a meal last Friday at the steak house in town, and didn’t have a good experience. I left a detailed review on their Facebook page to warn others about it and it appears it’s gone! Can’t see how that’s fair as it was...a fair warning to anyone going. Makes me wonder how many bad reviews have been removed. Would give a lot fairer outlook and how overpriced and unprofessional they are! This wouldn’t be as bad if it hadn’t cost so much, as I’d happily pay for a brilliant meal, but the fact this is a steak house with high prices, you expect a certain standard. In brief, Aimees steak was well over cooked, so told the waiter, who comes back and claims the steak continues to cook after it’s been rested!!! Hillarious that the chef thought that was true, being a steak house they need to be nailing every steak perfect especially at their prices! So anyway, told the waiter that wasn’t the case and I’m well experienced in cooking steak, but he claimed that was still the fact. And instead of discounting our meal for aimees half eaten steak, they offered a free drink! Also the seafood we had with it was over cooked and dry, muscled were terrible, as was the langoustines, and tasteless. Didn’t get any recompense for that. My meal was fine, I had a ribeye and was cooked bang on, maybe ribeyes don’t cook themselves after they’ve been rested And as for charging each for their sides, on top of their expensive meal, bit of a **** take! And one of Aimees gins was advertised contained ginger fever tree and was to cost but they added the mixer on top of the And then on our way out, after I grudgingly paid for the meal (which wouldn’t be that bad if it was a nice dining experience), a member of the kitchen staff looked Aimee up and down in disgust, obviously annoyed at HER for HIM doing a poor job of cooking the food. We will never be back and if they’re deleting reviews, they could be a lot worse as just this experience. Edit: I’d like to point out I put this review on the page to warn others and also allow the business to take some criticism, the customer is always right and all that. Removing the review has just annoyed me, that’s why I’ve made this post."
All prices are estimates on menu.