Diss Publishing Bookshop And Cafe

Great for books and the cafe is lovely although I believe its shutting down

Nice shop with a variety of gifts, cards books, games etc. Something for everyone and the ideal place to find an interesting gift for someone.

Such helpful, friendly staff. Always willing to give advice and assistance. If its not there, it can be ordered. We're so lucky to have this business in Diss. View menu

My better half loves the shop. Lovely books, cards and a nice tea shop at the rear looking out to the Mear. Definitely a shop to browse . Sadly the tea shop has closed beginning of March 22....after I wrote previous post.

Walked into the shop this morning. My mum was on the phone whilst I was choosing Christmas Cards. Racist owner and manager lady walked up to Me and told Me that My phone call was annoying and that I should take it outside. She had no empathy or kindness, and then she denies calling Me and My call annoying. Do not recommend at all. Bad service.

Went to this shop with my mum who has a very small mobility scooter, no bigger than a push chair really, was told by staff that scooters are not allowed. My mum was only told yesterday that her cancer is now not curable. My mum was in tears. The staff was very apologetic and said that it was management that had said this. This is outrageous and very discriminatory against disabled people. I will never go into this shop again. Very angry View menu

When we're on holiday it's nice to look around bookshops,quite honestly nearly always end up buying a book or something related to reading,even managed to park pretty close which was fortuitous. When we have been on the East Coast before we have dropped into this very nice shop and bought stuff,on this occasion you did not have the book I was looking for but you kindly offered to get it for me within two days which you did. Thank you very much,see you soon.

The owner of this shop believes that she can make the rules dependant on the customers that are shopping at the time. One day the lady can be smiling and the next she can be rude, abrupt and confrontational asking customers to leave the shop when customers have not done anything wrong, I believe it’s just because she doesn’t believe that those customers fitted her ‘client base’ that she wished for. The shop only wants money and doesn’t care for the service that is provided. Do not visit there or support this business who is more than happy to make their customers feel uncomfortable and unwanted.

Came in for a happy wonder around the shop, I saw something I thought was funny and took and picture to send to my partner. I was immediately approached by a lady who got quite in my face saying I can’t take pictures. I apologised profusely, but clearly this wasn’t enough as she kept on at me. After she finally turned away she then approached me again pointing at my coffee cup that was empty in my hand. By this point (and I’d only been in for a couple of minutes) I decided this shop wasn’t worth my time. Clearly I wasn’t welcome, and by the looks of the other reviews, the staff pick and choose who that want in. Rude and un-welcoming. View menu