Phone: +34928766215,+34928768515
Address: Avda. De Tenerife, 35100, San Bartolomé de Tirajana, Spain
City: San Bartolomé de Tirajana
Dishes: 16
Reviews: 7703
Website: http://gauchograncanaria.com/
"The second star is for Paul outside! Was very excited about eating here until me and my friends were ignored for 20 minutes. A couple came in after us and immediately served their drinks plus a basket of bread. Again my table didn’t receive this and were again ignored, when we finally ordered our drinks these took another 25 minutes to arrive. 20 minutes later the very abrupt waitress took our order, i repeated the way in which I wanted my steak cooked 3 times which was medium well done and she repeated this back to me. When my food came it was medium rare and still had a pulse, the waiter then told me it was cooked medium rare, I sent this back and AGAIN waited 20 minutes for them to bring me whole new steak, by this time it was 9:25 and we had already been seated over a hour. I left the restaurant unfed and when I asked for the bill the waiter complained that I was not prepared to pay for the steak that I did not get. The waiter began talking to us in a very abrupt manner as he wasn’t happy about this. He then returned with the updated bill on which there was a €4.50 charge for bread that we did not order, eat or receive due to being forgotten about. I would not come here again due to all of the above, Paul who works outside bringing customers in has been let down by the waiting staff never again, only plus was Paul outside. I will also add that the waiters ignored 3 tables of British people but ere happy to give 5* service to local residents"
All prices are estimates.