Phone: +441277829990
Address: Stock Road, CM4 9BE, Chelmsford, United Kingdom
City: Chelmsford
Dishes: 9
Reviews: 515
Website: https://www.greenwoodshotel.com/restaurant-bar/ellis-restaurant/
"Firstly I’ll start by saying the food was really delicious, both dinner and breakfast! However the service…I don’t even know where to start! We were seated at 7:30 it took maybe 20 minutes for a waitress to even come to us to check if we wanted a drink and take our order (I had to wave her down may I add) Anyway the starter came 20 minutes later which is fine, following on from this…quite a long time later a waitress bought us the wrong meal. She told us she would go and check but never came back to us to let us know what had happened. So much time had passed and not one sign of a waitress with our food or asking if we wanted another drink. So I went to try and find someone not one waitress was present in the entire restaurant! So I went out to the bar and asked that lady to see what was happening. Shortly after our meals appeared. At this point it was nearly 9pm. Like I said, the food was delicious! We finished our meal and once again…not one waitress to be found! By this point it was maybe 9:40! So went to find the same lady at the bar again who sent someone out right away! But by the time we were eating that it was basically 10pm which is totally unacceptable considering we were sat at 7:30! We complained to the manager who was very apologetic and we didn’t have to pay for drinks or supplements for the meal! To add to this, there was dirty plates left for our entire meal service on the table next door, encouraging flies etc, it just wasn’t what you’d expect from an upmarket restaurant! I thought breakfast the next morning would be better service wise…it was not! Again left without waitresses for ages! They didn’t bring our toast, offer any sauces! The restaurant food itself is wonderful but the staff need some EXTRME training on customer service!!"
Menu - 9 options
All prices are estimates.
Cheesecake
A rich, creamy dessert with a smooth texture and graham cracker crust, often topped with fruits or a sweet glaze.
House Salad
A fresh mix of leafy greens, crunchy vegetables, and optional dressing for a light, healthy choice.
Ribeye Steak
Juicy, tender ribeye steak grilled to perfection, featuring rich marbling and bold flavor.
Rib Eye Steak
Tender, juicy Rib Eye Steak grilled to perfection, seasoned with a blend of herbs and spices.
Lobster Bisque
Rich and creamy lobster bisque, infused with sherry, offering a luxurious blend of smooth texture and savory seafood flavors.
Salted Caramel
A sweet and savory treat with rich caramel infused with a hint of sea salt, offering a perfect balance of flavors.
Soup Of The Day
A comforting bowl of homemade soup, featuring fresh seasonal ingredients and aromatic herbs; flavors change daily.
Vanilla Ice Cream
Creamy and smooth vanilla ice cream with a rich, classic flavor, perfect for a sweet treat or dessert.
creole
Presentation was great but apart from the fabulous salmon starter the rest was nice at best
Address
Reviews
iain
Lovely seabass. The main was served to quick after the starts. But other than that. Beautiful.
Abi
I had a lovely steak (cooked exactly the way i like) with the chips changed out for fries… amazing.
Kerry
Love it here food is always super and cooked to your liking and different choices. Staff are polite and helpful to your needs recommend 5 stars
paulinepL5126OE
The food here is amazing and the staff are very friendly and efficient. It’s Lovely and Christmassy throughout the hotel and the place has a lovely atmosphere .
Gianluca
The menu is simple yet superbly executed. Our fillet steaks were cooked perfectly, and the desserts (particularly the cheesecake) are to die for! Staff are friendly and attentive.
588eddiec
We Went to Mothers Day Dinner and found the food and service to be of the highest quality. The atmosphere and value for money was excellent . Highly recommend this restaurant and will definitely return.
PaulT73
We dined at Ellis's whilst staying at the hotel, the food was exceptionally good, I loved the Hot Smoked Salmon and Crab starter then the Lamb main was simply divine. It was a lovely dinner served in a lovely setting by amazing staff. Very impressed and shall return.
essexkittycat
We used a ‘buy a gift’ voucher for a three course meal. We arrived at the restaurant and had to wait for someone to seat us as no one was around the restaurant and this was the theme throughout the night. Having to find someone or trying to catch someone’s attention. Seeing other people being brought drinks when they had placed their orders after ours. It was really poor service. For the main I ordered the lamb and my husband had the fillet. Both cuts were particularly fatty and seemed like the end of meat cut. It was very disappointing, but the rest of the dish was flavoursome. The best part was the dessert where I ordered the fondant which was cooked perfectly and the reason why it wasn’t...
514jadew
Firstly I’ll start by saying the food was really delicious, both dinner and breakfast! However the service…I don’t even know where to start! We were seated at 7:30 it took maybe 20 minutes for a waitress to even come to us to check if we wanted a drink and take our order (I had to wave her down may I add) Anyway the starter came 20 minutes later which is fine, following on from this…quite a long time later a waitress bought us the wrong meal. She told us she would go and check but never came back to us to let us know what had happened. So much time had passed and not one sign of a waitress with our food or asking if we wanted another drink. So I went to try and find someone not one waitress...
Categories
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Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
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European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.
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Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.
Amenities
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Seating
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Cash Only
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Visa Card
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Reservations
