Frankie And Benny's

Boongate Retail Park, PE1 5SX, Peterborough, United Kingdom

🛍 Pasta, Steak, Pizza, American

3.5 💬 109 Reviews

Phone: +441733890225

Address: Boongate Retail Park, PE1 5SX, Peterborough, United Kingdom

City: Peterborough

Menu Dishes: 9

Reviews: 109

"Myself, my daughter, my friend and her 2 children went for a meal last night. We walked in and half of the restaurant was shut off as they had work men in there. It was very noisy and at one point there was a work man stood on the table next to ours spraying something into the ceiling, while we were eating. No one had mentioned anything about work men being there. The ladies toilets were out of order which is fine so had to use the disabled toilets. Disgusting. Filthy and the smell was absolutely vile. A couple came in the restaurant towards the end of our meal carrying a bottle of vodka and a blue tooth speaker. They were really noisy. They were getting up and walking around. Playing music. Swigging out of this bottle of vodka and nothing was said to them. To top it all off, when we asked for the bill I asked if it could be split between me and my friend. The waitress was clearly not happy about this as she had to get a manager to help her and I could see her talking badly about us. The manager noticed that I had seen and offered an apologetic smile. Literally would never go there again. For the price of the food, it was a horrible experience especially being there with children."

Full menu - 9 options

All prices are estimates on menu.

Dessert

Main Courses

Meat Dishes

Salads

Bread

Pizza

Superdoopr Superdoopr

Yeah well all ill say is dont use them. If their operations manager doesn;t understand good cusomer service thats a red flag

Address

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Reviews

vickypG6727XW
vickypG6727XW

We were served by Joanna , absolutely brilliant service , and polite and kind staff . She was absolutely lovely and it was a joy to be served by her !! Food was great as well !! Great quality experience


Nyssa
Nyssa

Came to Hampton Peterborough branch for mum's 50th. Customer service was brilliant and really good vegetarian/vegan options. Johanna and all the other staff members that evening made my mum feel special. Thanks so much!


thatphilosophicalguy
thatphilosophicalguy

First time coming to this restaurant, food and service was exceptional, our server Joanna made sure my son who has autism was looked after and had his needs met to, time on food was a little slower than expected but wasn't an issue and will... View menu


elliebW3422NI
elliebW3422NI

I want to give a big thank you to the team, and especially to Olly, for providing such excellent service. This was our first meal out since last November, and it couldn't have been any better! The restaurant was very quiet and the service was quick.


Denise
Denise

I ordered the gluten-free carbonara at the restaurant, but the pasta was very undercooked. I sent it back and received a replacement, but that one was also undercooked. I mentioned to the waitress that it needed to be cooked longer, and she agreed. She asked if I wanted another dish...


153Dan
153Dan

My friend and I went to this restaurant for breakfast. The service from the staff was efficient and they took our order promptly when we were ready. The portion sizes of the food were generous and the overall quality of the dishes was good. The bacon was not the most impressive, but the rest of the food was satisfying. View menu


Q790HAjennyh
Q790HAjennyh

We went to Hampton, Peterborough for a birthday meal. The food was excellent and we had a superb waiter. I ordered a mocktail that was no longer on the menu but our waiter Mo went and sorted it for me anyway despite it not being on the menu. The food was really good arriving in good time. Our waiter entertained the kids making sure we all had a good experience. Would absolutely book again at this restaurant.


paulabojang77
paulabojang77

Quick visit here this evening after having not been for years. Now I know why! It was quiet, I’d booked a table. Ordered pizza for my son which he said was ok, my margarita with mushrooms was revolting when it arrived…water in the middle. Under cooked. Sent it back must to the old waitresses disgust. It waste cooked and barely batter. So much thick tomato purée as the base. Revolting. Cheap and nasty. I’d definitely not return or recommend. Staff had little moral or to smile about. Shocking.


969lianneb
969lianneb

Myself, my daughter, my friend and her 2 children went for a meal last night. We walked in and half of the restaurant was shut off as they had work men in there. It was very noisy and at one point there was a work man stood on the table next to ours spraying something into the ceiling, while we were eating. No one had mentioned anything about work men being there. The ladies toilets were out of order which is fine so had to use the disabled toilets. Disgusting. Filthy and the smell was absolutely vile. A couple came in the restaurant towards the end of our meal carrying a bottle of vodka and a blue tooth speaker. They were really noisy. They were getting up and walking around. Playing music.... View menu

Categories

  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Late Night
  • Reservations
  • menu

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