Highcliffe Castle Tea Rooms

Rothesay Drive,, Christchurch, United Kingdom

🛍 Tea, Cafés, Vegan, Drinks

3.2 💬 796 Reviews
Highcliffe Castle Tea Rooms

Phone: +441425270924,+441202093377

Address: Rothesay Drive,, Christchurch, United Kingdom

City: Christchurch

Menu Dishes: 6

Reviews: 796

Website: https://www.highcliffecastle.co.uk

"Lovely setting and looked forward to some Cream Tea and Scones on the beautiful lawns with my family Had a mix of Teas and Coffees which I can only describe as just okay for the price charged No sugars offered or supplied and one very small milk container that just about serviced one of us The Scones were Rock Hard and were replaced with an Iced cake which in fairness was quite nice? What I find really disappointing is that we can all accept that things can go wrong but it's how you deal with them that I look for? I felt so sorry for the young trainee staff on the front line as when ourselves and other customers were complaining the older and more mature (Managers) kept their heads bowed and ignored all eye and verbal contact in the hope I suspect we would just go away? There was also a lovely young waitress dressed all in black servicing the outside eating area who was a credit and couldnt be more helpful and a few more like her would be a step in the right direction? Front of House needs to get itself organised Currently have 5/6 Staff all rushing around going nowhere? Service very slow as well"

Full menu - 6 options

All prices are estimates on menu.

Salads

Sides

Main Courses

Vegetarian Dishes

Dessert

AEWPoole AEWPoole

It was lovely to sit outside in the sunshine but the coffee was undrinkable. Please get a decent coffee machine and decent coffee. You’re a cafe.

Address

Show Map

Reviews

Mandymoos
Mandymoos

Limited lunch menu which was disappointing but sausage rolls were very tasty. 3 ciabatta 3 pasty/roll options, can’t see why there can’t be more sandwich choices.


Mark
Mark

Walked from Mudeford quay to here (which isn’t easy for my wife) after checking their website. Arrived at 3pm to have a cuppa cake only to find they’d decided to close early, despite the website and bill-boards saying open till 4pm. Asked in the reception and they weren’t in the slightest bit interested. Won’t waste our time again.


J3789VCkarenn
J3789VCkarenn

Looking forward to a simple jacket potato, how wrong was I , 1st one was obviously frozen as soggy and cold very very cold... returned 2nd attempt paper plate warm skin to potato warmish, how can you not heat up a potato ?? Wet and only just luke warm.. inedible so very very disappointed ....... thank goodness for the tuna and salad. Won’t hurry back for lunch View menu


Kimberleyanneh
Kimberleyanneh

A quick bite following a visit to the castle. Sadly i was disappointed, my cake was dry and my Mum’s pre packed bun was very dry. However, my Sister Niece had sandwiches which they said were nice. Service was not with a smile particularly. I did point out to the lady when leaving the dryness of the cakes and she did offer me a reimbursement. Don’t think I would return.


Alkamer
Alkamer

Have been here many times before and during COVID restrictions. Very disappointed this time with the quality of the food. Obviously packet frozen fish with thin batter. The chips were thin french fries which were lukewarm. Used to be beautiful triple cooked extra thick chips. Slice of bread with the Fish chips arrived with no butter and it wasn’t offered. Salad that accompanied the fish chips was non existent. Knives and forks slapped down on the table with no serviettes. No condiments offered.


Robert
Robert

Weeds growing out of drains greets you! You cannot always go inside as main doors closed and you have to join the long queue to be served from a little window. Cakes just taste of high levels of sugar and the customers have to bring a cloth to wipe wet seats every morning outside if you want to sit down! Finally, most seats outside are situated next to a dustbin. The council should give it up and let a professional private outfit run the place, while the council should get on with what the council tax payers expect!! View menu


Smileysaraho4
Smileysaraho4

This was an amazing little find! We decided to visit the castle grounds and use this as a base for exploring more of the beach in Christchurch (there’s a lovely little walk through some forest or down the zig zag slope) just next to the car park. Just so you know, in the winter the car parking Is only 70p! Bargain! Before starting, we ate at the tea rooms. There was not loads of choice but we had the homemade rarebit and beef nachos. Oh my word- they were delicious! We would highly recommend the cooked food! We were surprised by the quality and the quantity for the price we paid. Definitely worth a visit!


Quest289785
Quest289785

As locals we have visited the castle tea rooms a few times in the last year and each time has been more disappointing, to the point where today will probably be our last visit. An order with 3 different coffees was too much for them to cope with..... Neither of the cappuccinos had any foam what little there was had disappeared within minutes. The decaf and caffeinated got mixed up and the person making the coffees really didn't seem to care. The speed of service has been poor since they re opened and today was no exception. My advice would be don't bother. Walk along the beach to the beach hut cafe for a much better experience.


Jeff
Jeff

Lovely setting and looked forward to some Cream Tea and Scones on the beautiful lawns with my family Had a mix of Teas and Coffees which I can only describe as just okay for the price charged No sugars offered or supplied and one very small milk container that just about serviced one of us The Scones were Rock Hard and were replaced with an Iced cake which in fairness was quite nice? What I find really disappointing is that we can all accept that things can go wrong but it's how you deal with them that I look for? I felt so sorry for the young trainee staff on the front line as when ourselves and other customers were complaining the older and more mature (Managers) kept their heads bowed and... View menu

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!

Amenities

  • Outdoor Seating
  • Accepts Credit Cards
  • menu
  • Wheelchair Accessible
  • menu

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