John O'gaunt Inn - Menu

30 High Street, SG19 2NE Sutton, United Kingdom

🛍 Pub, Terrace, Traditional , Traditional Cuisine

4.7 💬 1549 Reviews
John O'gaunt Inn

Phone: +441767260377

Address: 30 High Street, SG19 2NE Sutton, United Kingdom

City: Sutton

Dishes: 13

Reviews: 1549

Website: http://www.johnogauntsutton.co.uk

"As you'll see from my review history, I very very rarely post a bad review except in exceptional circumstances. This was one of these. I was expecting a lovely three course meal in a cosy pub out of London, based on the reviews. We were looking for a bit of a treat, as I was catching up with an old colleague (of a charity we both worked for) and her partner (CEO of a Mental Health charity). However I was severely dissappinted and appalled at how they treated us. The barman was gracious on arrival but the waitress who served us (couldn't have been much over 16) was absolutely clueless and seemed to not care about her job or the customers under her service. She was clueless about the menu when queried and kept having to nip off to the kitchen to ask, whilst giving us strange looks for having questions about the food/ breads/ menu. We felt judged, immediatly. When the food finally arrived we had ordered a sharing Camembert. The camembert was delicious but the bread it came with was burnt, unevenly sliced and looked, quite simply, like it was from the bottom of the barrel. Why the chef thought that exceptable to serve I have no idea. Not a good start. Next I had a vegetarian main (curry with cauliflower rice), from a very limited veggie menu. Quite frankly, it was bland. I make much better at home. When chased, the service was rude and the landlady/ manager was abrupt with us for having some issues, despite us being warm and kind to her always giving the pub the benefit of the doubt. I was not even offered a dessert menu. Finally, the ambience was soul sucking. It was quiet and joyless, like eating in an old folks home. In fact some people near us got told to quieten down, despite it being early on a Saturday evening. Just such a shame that the staff and food don't live up to the hype. Genuinely would not recommend this place to anyone. Not worth your time, energy. Vegetarian options: Poor. Food: 2 Service: 1 Atmosphere: 1"

Menu - 13 options

All prices are estimates.

Michelle Michelle

The roast beef was absolutely amazing. Thank you!

Address

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Reviews

Peter
Peter

really nice place with fantastic food Food: 5 Service: 5 Atmosphere: 5


andrew
andrew

Delicious food served quickly in a great atmosphere Price per person: £50–60 Food: 5 Service: 5 Atmosphere: 5


Jason
Jason

Always love it here. Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Ale Pie, Crumps Barnsley Lamb Chop


Robert
Robert

The pub serves better food than some restaurants you have to book but it is so worth it very helpful staff and the decor is superb Food: 5 Service: 5 Atmosphere: 5


Nick
Nick

The location and decor, as well as the staff and food—especially the lamb—were all outstanding. Thank you to everyone involved; I can’t wait to come back! Food: 5 Service: 5 Atmosphere: 5


Jo
Jo

Excelent everytime Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Green Vegetables, Roast Dinner Parking space: Plenty of parking Parking options: Free parking lot


Hannah
Hannah

**Cost per person:** £20–30 **Food Rating:** 5/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5 Overall, this restaurant delivers an exceptional experience. Both the food and the service were top-notch, and the ambiance was delightful. Highly recommended!


Tony
Tony

Disregard the comments from Kimberly Ellis and Amba Swain. This is a fantastic pub with excellent staff and delicious food. We’ve been coming here since Jane and Jago took over, and even before that when they managed the Hare and Hounds. You won’t be disappointed—highly recommended! Food: 5 Service: 5 Atmosphere: 5


Kimberley
Kimberley

As you'll see from my review history, I very very rarely post a bad review except in exceptional circumstances. This was one of these. I was expecting a lovely three course meal in a cosy pub out of London, based on the reviews. We were looking for a bit of a treat, as I was catching up with an old colleague (of a charity we both worked for) and her partner (CEO of a Mental Health charity). However I was severely dissappinted and appalled at how they treated us. The barman was gracious on arrival but the waitress who served us (couldn't have been much over 16) was absolutely clueless and seemed to not care about her job or the customers under her service. She was clueless about the menu when...

Categories

  • Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
  • Terrace Dine al fresco on our beautiful terrace, where you can enjoy a delightful meal amidst stunning views and a refreshing breeze. Perfect for a relaxing lunch or a romantic dinner under the stars.
  • Traditional Traditional dishes prepared with authentic recipes and time-honored techniques, showcasing beloved flavors and rich cultural heritage for a comforting and nostalgic dining experience.
  • Traditional Cuisine Traditional cuisine offers comforting dishes that have stood the test of time, celebrating rich flavors and culinary heritage. Indulge in hearty classics and cherished recipes, each crafted with authentic ingredients.

Amenities

  • Wifi
  • Terrace
  • Visa Card
  • Mastercard

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"Hello...We met up with friends the table that we were allocated was in the middle of a war zone with children screaming and swearing. After a ten minutes we asked for another table as we could not hear ourselves talk above the chaos. We were shown to another table upstairs and this was better as we could hold a conversation. We ordered our meals and drinks and waited and waited eventually the starters arrived cold followed by the main meals which we had not even started !!!! One meal full rack of ribs and one steak were of a reasonable quality, the other two meals fish and chips were floating in oil and uneatable. My friends fish contained NO FISH just batter was this a joke ? I went to see the manager and brought him back to our table after seeing the table littered with starters and main meals he offered to replace the two fish and chips which was too late by now, our evening was spoilt and a disaster. Credit to the manager as he could see our disbelief on what had happened and waived the bill totally, this did not make up for the evening. We left and went to another establishment which turned out to be able to offer the evening we had hoped that your establishment could carry out without out all the above problems. This is not the first time this has happened the last time was in The Plough Sutton common road branch check you emails and you will see the problems we had there which were very similar. All in all things need to change unless us older fraternity are not required at your restaurants in future just the mob handed families and screaming children are welcome. Thank you if you read this and understand what is going on in your establishments"