Phone: +41442234937
Address: Preyergasse 8, Zuerich, Switzerland
City: Zuerich
Menu Dishes: 12
Reviews: 1922
Website: https://instagram.com/longwai_zurich
"I was comptemplating to write this review or not. As it might affect a restaurant reputation and affect a business. Finally I decided to write because I am writing to caution other visitors. 2 Nov 2022 Long Wai restaurant. Many reviews gave 4-5 stars. In my opinion no star for service. Food wise unable to review. Let me relate my experience. We were there for lunch because of the many positive reviews. We entered the restaurant, a young chinese lady usher us to sit down and distribute the menu. All done without eye contact nor conversation with her. We sat down and after 5 mins, the same lady approached us to have our order. The previous review mentioned the owner was from Hong Kong and able to converse in Cantonese. So I decided to order in Cantonese. The young lady totally ignore my Cantonese order and replied to me in swiss and I had to switch to English to complete my order. Again no eye contact from her during the whole ordering process. She was staring into space. We ordered 1 drink, 1 appetizer and 1 main. She refused my order and said, Lunch time each person must order a full meal (that consists of 1 appetizer, 1 main 1 drink). You cannot order 1 full meal to share with another person. I told her, we cannot finish the food, as it is too much for us and hence we share. She replied rudely with a no and took back the menu immediately. My wife was upset by her unruly behaviour, bad attitude and decided to leave the restaurant. I too got up and left with my wife. I can accept the fact she don’t speak cantonese. However her attitude, her no eye contact, her rudeness and the restaurant unusual lunch time rule to me is totally unacceptable. Owner of the restaurant, a pity I never have the chance to meet you. The experience might reverse if you are there. We both can converse in Cantonese and I am sure you definitely understood ‘hospitality’ better than that young lady. Note: Google does not allow zero star posting. As such I have to select 1 star."
Full menu - 12 options
All prices are estimates on menu.
Entrées
Spring Rolls
Crispy rolls stuffed with fresh vegetables and savory herbs, served with a tangy dipping sauce.
Appetizer Sampler
A delightful assortment of our favorite appetizers including crispy calamari, spicy wings, mozzarella sticks, and savory potato skins.
Seafood
Prawn
Juicy prawns grilled to perfection, seasoned with garlic and herbs, served with a tangy lemon butter sauce.
Gnocchi
Gnocchi
Soft potato dumplings served with a creamy pesto sauce and topped with Parmesan cheese.
Pork
Main Course
Roast Duck
Succulent roasted duck with crispy skin, seasoned with aromatic herbs and spices for a rich and savory flavor.
Fried Rice
Fried Rice
Stir-fried rice with vegetables, eggs, and choice of protein, seasoned with soy sauce and sesame oil.
Asian
Spring Roll
Crispy rice paper rolls filled with mixed vegetables and herbs, served with a tangy dipping sauce.
Indian
Chicken Curry
Tender chicken simmered in a rich, aromatic blend of spices with creamy coconut milk.
Soups
Vegetable Soup
A hearty blend of fresh seasonal vegetables simmered in a flavorful broth.
Pasta Dishes
Chicken Dishes
Sweet And Sour Chicken
Crispy chicken pieces coated in a tangy sweet and sour sauce with bell peppers and pineapple.
hui
Bad services ever in Zurich. DLLM
Address
Reviews
Nancy
Incredibly clean toilets, great service and the food was great
User
the food is very good. really delicious. and the price is full ok.
Stevan
Always very happy. Fine food with super friendly and attentive staff View menu
User
super delicious. eating is very good and the service is mege friendly.
Veronica
I would love to give 10 stars if that were possible. The food was very tasty and the service was extremely friendly.
Daniel
I am amazed at the very fresh meals. Above all, the vegetables are super fresh and delicious. The fried rice with shrimps was the best I've had so far. Food came express. Communication with the service in English. I like to give 5 stars. View menu
Keira
Very bad service at this restaurant I had been visit while I'm travel at Zurich by Google search.There are six of you, then you must order six courses of food and you can't order food after when all our members had been order reason for the owner not accept twice order you can't even add food when you need it later
Lin
Food was nothing to shout about. Ordered the spicy wanton in chilli oil among others but all I could taste was the thick wanton skin with very little pork shrimp filling inside them. Also customer service was not good when taking our orders, the owner arrogantly questioned the quantity of our food order! (We had eaten elsewhere much earlier and were not very hungry, but I didn't think we had to justify with an explanation! .
Alan
I was comptemplating to write this review or not. As it might affect a restaurant reputation and affect a business. Finally I decided to write because I am writing to caution other visitors. 2 Nov 2022 Long Wai restaurant. Many reviews gave 4-5 stars. In my opinion no star for service. Food wise unable to review. Let me relate my experience. We were there for lunch because of the many positive reviews. We entered the restaurant, a young chinese lady usher us to sit down and distribute the menu. All done without eye contact nor conversation with her. We sat down and after 5 mins, the same lady approached us to have our order. The previous review mentioned the owner was from Hong Kong and able... View menu
Zuerich
Zurich, a vibrant Swiss city, blends medieval charm with modern flair. Typical cuisine includes Zürcher Geschnetzeltes, a creamy veal dish, often served with Rösti.
Categories
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Bbq Savor the smoky and savory flavors of our barbecue offerings. From tender ribs to juicy briskets, each dish is grilled to perfection with our signature sauces and spices for an authentic BBQ experience.
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Essen Delight in our diverse food selection, offering a blend of classic favorites and innovative dishes. Each item is crafted with the freshest ingredients to tantalize your taste buds and provide a memorable dining experience. View menu
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Suppe Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
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Nudeln Savor a variety of noodle dishes, cooked to perfection with authentic flavors and rich, savory broths. From spicy and tangy to mild and fragrant, our noodle offerings promise a delightful culinary adventure for every palate.
