Phone: +441617374444
Address: 169 Langworthy Road, M6 5PW, Salford, United Kingdom
City: Salford
Menu Dishes: 17
Reviews: 7981
Website: http://www.lovebalti.com
"I ordered food from Love Balti online and I was informed the food would arrive within 1 hour. I had specifically requested that the food was delivered to the door because I am currently shielding due to Covid-19. I received a call from the driver to say that he was downstairs and I needed to go and collect the food. I politely asked the driver if he could bring the order to the door as I am in a flat and unable to go out at the moment. At this point the driver interrupted me and said You have 2 minutes to come and collect your order or I will take it back . I was shocked at the response I got and kindly asked again if he could bring it up and he refused, telling me he was going back to the restaurant and I needed to speak to the manager. I rang the restaurant and asked to speak to the manager and yet again I was met with very aggressive and abusive language. I tried to explain to the manager the situation I was in but he was not interested and told me I needed to speak to Uber eats about the delivery. He then proceeded to hang up the phone, I have since tried to contact the restaurant and the driver regarding a refund for the food I have not received (over 2 hours after ordering it) but to no avail. I would strongly recommend that anyone who is thinking of ordering, just avoids this place all together. The manager as he likes to call himself is a disgrace and should really reconsider the position he is in since he clearly lacks people skills."
All prices are estimates on menu.