Phone: +441344845177
Address: 16 Station Approach, Runnymede, United Kingdom, GU25 4DW
City: Runnymede
Dishes: 7
Reviews: 3034
"I have been a patron of this restaurant for 25 years and have always enjoyed the food and service. However, recently I have experienced a significant decline in the quality of service. We waited over an hour for our starters and then another hour and 20 minutes for our main dishes. The restaurant seemed understaffed with only 2-3 servers who appeared overwhelmed and chaotic. It appeared that they were prioritizing takeout orders over in-house diners. It is clear that they need to hire more staff to accommodate both services. Additionally, the restaurant could benefit from a renovation as the interior has not been updated in 25 years. The red carpet is dirty and worn out, which is unacceptable considering the prices they charge. The food was also subpar and served cold. Overall, my recent experience was very disappointing."
All prices are estimates.