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The Old Custom HouseThe Old Custom House, Market Place, Kingston upon Hull, City of, United Kingdom, Kingston upon Hull, City of

🛍 Soup, Steak, Coffee, Seafood

4 💬 150 Reviews

Address: The Old Custom HouseThe Old Custom House, Market Place, Kingston Upon Hull, City Of, United Kingdom, Kingston upon Hull, City of

City: Kingston upon Hull, City of

Dishes: 12

Reviews: 150

"Beautiful building but let down by the decor which is dated; marble topped tables, old carpets and a trellis screen. Fabulous selection on the menu and specials board so I was looking forward to the food. I ordered moules mariniere, and surf and turf with a salad and Italian roast potatoes. Moules mariniere is one of my all time favourites so I was pleased to see it on the specials board. However I was so disappointed I've never had it with great lumps of celery and slices of red onion in a weak watery sauce!! My husband had scallops served in a shell bit dated these days unless it's coquilles st.jacques! So I was hoping our mains Roquefort Steak rare and surf and turf medium rare would salvage the experience. The surf and turf arrived steak with 2 king prawns swimming in an oily greasy mess! Not as advertised! And the chef must have got confused I had the rare steak and my husband had the medium rare swimming in a sauce with a chunk of Roquefort on top. Would have been better if the sauce had been served separately so you could choose whether or not to issue your steak with armbands! The sides didn't save the meal; the salad was varying sized chunks of cucumber, peppers and tomato with 3 salad leaves! And the Italian roasts were served in the same dish they were cooked in they were stuck to the dish so I ended up missing out on the crispy outer and only able to get to the fluffy insides such a shame!Not impressed overall. Service wasn't great either; waiter /waitress (4 different people serving us! visited the table 8 times and never removed the dirty used glasses. And finally, there's a notice in the bar saying they won't tolerate swearing however it's not enforced people on the tables either side seemed unable to communicate without swearing (loudly !Maybe we just ordered the wrong dishes but I'm not prepared to spend the cash to find out with so many other venues to try. Such a shame, if only the food and presentation was post 1990s!!!!!"

Menu - 12 options

All prices are estimates.

elsejon elsejon

My favourite restaurant in Hull. The food they serve is delicious and the staff are very welcoming and friendly. It's about time my husband took me again.

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Reviews

difaJP
difaJP

Lovely venue, tastefully decorated, with a relaxing atmosphere and thankfully low volume background music. We all had different meals which came together, hot and plentiful. Sea bass was moist and tasty, as was the steak. Service was friendly and efficient. Birra Moretti on draught was also a treat.


Nigel
Nigel

We didn't know what to expect went in saturday evening with friends quaint old building wasn't as busy as the dining area downstairs quite small but there is larger room upstairs. We enjoyed the food first class and service to match, venue a little old fashioned but adds to the character of the experience.


Blevo
Blevo

Good location and lovely internal decor, food served very hot and plates too, food was good with a good selection. I had the fish soup to start and veal next no complaints we throughly enjoyed the atmosphere and the food. Service was very good from the moment we walked in and a nice cosy bar area. Well worth a visit.


sophrainey
sophrainey

Visited here recently with my parents and had a fantastic evening. The service was impeccable and attentive and the food was delicious. The tomato garlic bread for starter was possibly the best I’ve ever had! The potatoes are tasty and my stroganoff was second to none. The decor is slightly dated but I agree that it added to the feel and ambience. Would definitely revisit and recommend to a friend!


David
David

The ambience was pleasant, and the service was friendly if distinctly amateurish. But the food was disappointing, especially given that the prices were full whack. We both had one of the fish specials and both dishes felt as if they had been kept waiting too long so that they had dried out. The accompanying sauce was OK, as were the potatoes, but the vegetables were plain boiled and very unexciting.


525cathrynh
525cathrynh

On behalf of our large rowdy Xmas party I would like to thank all the staff for their fabulous service and attention to detail. From catering to specific dietary requirements to memorising individual’s varied drinks orders throughout the meal. The personal service was truly outstanding and all were more than impressed with the food but more so the atmosphere and staff. Highly recommend, especially for large parties. Special mention to Christian for top service from booking to settling the bill.


JohnCasey29
JohnCasey29

We hadn't booked but only had to wait 30 minutes for a table for 2. Drinks at the bar were ok. Got settled in by waitress(very pleasant)Starters were huge. I had fish gouging with sweet chili sauce and the Mrs had a deconstructed Prawn Cocktail. We were pretty full after that but then came my veal in a cream sauce, enough chips and veg for 2 people and the Mrs had chicken stoganoff. Plenty filling however the veal was a bit tough in places.No room for dessertWhen bill came they had included a service charge which wound me up so I asked them to remove it. I like to decide whether to tip or not. I did!!Very nice but just 20quid to expensive


Missakande81
Missakande81

My boyfriend booked a table here yesterday (29th) on recommendation from his friend whose family have eaten here for years. It looks very much at first like just a pub from the outside -but it is certainly a hidden gem in Hull. We were greeted and immediately felt welcomed as we were seated at our table and they got our drinks. I then ordered the Battered King Prawns for starters and the Surf and Turf. My boyfriend ordered the Funghi all’aglio Fresco (mushrooms) to start and Filetto Alla Voronoff for his main. The food did not disappoint and we got to taste each other’s meals. The prawns were beautifully fresh, the mushrooms had a gorgeous sauce and the fillets both cut like butter. I’ve eat...


PumpkinPye04
PumpkinPye04

Beautiful building but let down by the decor which is dated; marble topped tables, old carpets and a trellis screen. Fabulous selection on the menu and specials board so I was looking forward to the food. I ordered moules mariniere, and surf and turf with a salad and Italian roast potatoes. Moules mariniere is one of my all time favourites so I was pleased to see it on the specials board. However I was so disappointed I've never had it with great lumps of celery and slices of red onion in a weak watery sauce!! My husband had scallops served in a shell bit dated these days unless it's coquilles st.jacques! So I was hoping our mains Roquefort Steak rare and surf and turf medium rare would salv...

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

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