Phone: +441772889977,+441772285970
Address: 122 Church St, PR1 3DH, Preston, United Kingdom
City: Preston
Dishes: 35
Reviews: 3239
"I visited this restaurant today during my lunch break to pick up some food for takeout. I was informed that the food would be ready in 10 minutes, but it actually took around half an hour. When I returned to my location with my order, I discovered that I had been given the wrong food. I called the restaurant and the woman who answered refused to believe that a mistake had been made. I requested to speak with the manager, who accused me of lying about the wait time and said he would review the CCTV footage. I assured him that if he did, he would see that I was telling the truth. He then stated that there was not much he could do, and suggested that I should have complained at the store when picking up my order, which was not possible since I had already left the premises. The manager spoke to me in a hostile and disrespectful manner and offered no assistance. I would not recommend visiting this particular location in Preston due to the poor staff and service. Their 2.5-star rating is justified. There are much better chicken restaurants in the area."
All prices are estimates.