Address: Phoenix Retail Park, Renfrewshire, United Kingdom
City: Renfrewshire
Dishes: 10
Reviews: 794
"We have been visiting this restaurant for a past few years, when we had good experience and also written good reviews, however we went for lunch today, the restaurant was relatively quiet approx a dozen customers, compared to six weeks ago the restaurant was busy. We placed our order for drinks and food at the bar and duly paid for it. Our food order consisted of Sausage and Mash and hand battered Cod, the sausage came overcooked and hand battered cod came over cooked also with peas in drenched in oil and water. We had to wait quite some time between courses, a simple quick lunch became two and a quarter hour nightmare. I had to go to the bar and remind the waitress for my wife's dessert which hadn't arrived after three quarter of an hour after she had finished her main course. There were only three persons at the front of restaurant two waitresses and a barman who also served the tables. We certainly missed a waitress called Courtney, may be it was her day off. After our lunch we passed by another restaurant called Linwood farm which was very busy, unfortunately it impressed me that due to poor service at this restaurant people are moving to Linwood Farm, which is a pity as I am sure this restaurant has a lot of good service to offer, we will probably go there one more time to see if this was just a blip, if not we will not be going there again. Today the staff were totally harassed and over worked, tables were not cleared promptly, there was no service with a smile, food was not up to your usual standard etc. etc"
All prices are estimates.