Phone: +441942323775
Address: Queen Street, WN3 4DY, Wigan, United Kingdom
City: Wigan
Dishes: 5
Reviews: 1577
Website: http://platatapas.com/?utm_source=gmb&utm_medium=referral
"After reading the reviews we was really looking forward to eating here ,however it turned out to be the worst tapas and worst service we have ever received . After waiting 10 minutes for someone to take our drinks order we then waited a further 30 mins to be served with what can only be described as toast with tasteless mushed up tomatoes on , this was inedible and hardly touched , a further 20 minutes on and we was served a single dish of chicken between two of us again this was very bland and resembled nothing like a original tapas dish more like a chicken korma again this was hardly touched . When I enquired as to where the rest of the food was I was told they was very busy . With this we decided to cut our loses and asked for the bill . Before leaving we tried to have a conversation with the manager who is also the chef to give some honest feedback ,however he wasn’t open to listening , he’s response was “it’s normal in a tapas restaurant to receive one dish at a time between two with a large gap between dishes wasn’t it explained to you that’s what tapas is “We felt this was a very patronising remark as we eat tapas on a regular basis and know this is definitely not the case . To matters worse there was people who came in after us with multiple plates and tucking in nicely to their meals . The manager who was obviously struggling to cope on a busy Saturday night should have just apologised and admitted our order had been overlooked . If you are looking for authentic Tapas with excellent service in Wigan go to Casa Carlos this place doesn’t deserve your hard earned money ."
All prices are estimates.