Phone: +442892689624
Address: 41A Old Coach Road, BT26 6PB, Lisburn, United Kingdom
City: Lisburn
Dishes: 22
Reviews: 754
"Extremely poor customer service. I was unfamiliar with this restaurant, but my partner purchased a Groupon voucher for it. I wondered how bad it could be. When we called to make a reservation, we were informed of an additional £2 charge per person for using the voucher. The staff member was rude and unhelpful. After pointing out that this fee was not mentioned in the offer, we were given an ultimatum: pay the extra charge or find another place to dine. We chose the latter option. Groupon promptly refunded us for the voucher, which was appreciated. Given the negative reviews, we typically wouldn't risk dining at a place like this. In today's competitive hospitality industry, businesses need to provide exceptional service to succeed - something this restaurant lacks."
All prices are estimates.