Phone: +41919231068
Address: piazza Cioccaro 8, 6900 Lugano, Switzerland
City: Lugano
Menu Dishes: 14
Reviews: 3289
"We’ve been visiting this restaurant several times per year, service was never particularly friendly, nobody ever smiles to you, but today we were really disappointed with the service. First, we booked a table long time in advance online because we wanted to celebrate my daughter’s...birthday there, nobody answered the email, we had to confirm it on the phone. When we arrived, we couldn’t be accommodated in the beginning, nothing was prepared for us. The restaurant is also not very kid-friendly, we were not offered high chairs for the small kids to say nothing about something to draw on or any special gesture for the birthday kid. They were seriously understaffed that evening, two people working on the whole floor. We had to wait very long for our food, we had to approach the staff to bring us drinks, dessert menu, take our order, basically nothing happened on its own. It wasn’t even possible to make a photo of our table when we asked two times! Food was OK but pizza wasn’t hot. At the end, we just wanted to leave and left with a very bad feeling."
All prices are estimates on menu.
Lugano, a city in southern Switzerland, blends Swiss precision and Italian flair; enjoy risotto, polenta, and lake fish, reflecting its unique cultural fusion.