Phone: +441474704627
Address: 33 Station Road, Dartford, United Kingdom, DA3 7QD
City: Dartford
Menu Dishes: 13
Reviews: 6926
"We tried to place a telephone order without success so used their online ordering service. We ordered about £75 of food and used an online discount code The order said 1 hour. It took 1 1/2 hours!! The food was finally delivered but incomplete We phoned the takeaway and asked for a cash refund to be dropped off for the one missing item….he wouldn’t do it. The next day we went to the takeaway. My wife was inside for >10 mins (I was in the car) but he wouldn’t provide the refund. I then got out the car and went in. It was the same story….no refund. In fact he kept going on and on about the discount voucher we used. This had no relevance to an incomplete delivery. How difficult is it to take a few pounds of cash from the till and give us our refund for food not delivered I finally gave up and told him if I didn’t get the refund I would call the police. Next minute he started rambling on about people he knew from Parliament and being in business for 20 years. Rather than just give me my money back he said “go on then call the police”……..so ridiculous especially as he admitted he owed us the money !! DISGUSTING SERVICE to a customer when he left us short on the delivery. We shouldn’t have to beg to get our cash back. AVOID !!"
All prices are estimates on menu.