The Ambrette Canterbury

14-15 Beer Cart Lane, Canterbury, CT12NY, CT1 2NY, United Kingdom

🛍 Cafés, Sushi, Mexican, Fast Food

4.2 💬 10321 Reviews
The Ambrette Canterbury

Phone: +441227200777,+447401913339

Address: 14-15 Beer Cart Lane, Canterbury, CT12NY, CT1 2NY, United Kingdom

City: Canterbury

Menu Dishes: 35

Reviews: 10321

"No idea what happened on Monday, and still zero communication apart from the restaurant apart from the money spent being silently refunded yesterday. Completely bizarre experience. We pre-ordered a home delivery Valentine's Day meal a day early to make sure they weren't sold out on...the day. After the food hadn't arrived, we called the restaurant and after minutes of confusion on the other end was eventually told our food was out for delivery. minutes later and still nothing, we called again and a similar amount of confusion came from the other end, except this time ending with it's minutes away from you Another minutes pass and we call, the time being about and the phone just rings through. Again and again. They are literally not picking up the phone at this point. Occasionally it goes through to voicemail as presumably some other confused customer attempts to contact them only for the phone to keep ringing. Now, it's a busy day for restaurants, so of course some problems are to be expected. But why was there absolutely zero communication? What happened to the food? Why was nobody answering the phone for the rest of the evening? Was it a desperate order from management in the chaos of an over-booked restaurant? Why did we not even get a text or email to explain that our food was never going to arrive? Again, a simple we're sorry, we were really busy and your food got lost stolen eaten, here's your money back and we hope you'll give us another chance some day would've been frustrating but at least we could have moved on and found something else to eat. The food IS good, and we have enjoyed it many times over the years. But instead, absolutely no explanation was given, no apology, no way to even contact them to find out what was going on. Just us having to guess that it's never going to arrive so it's time to make other plans, at going on on Valentine's Day. Oh, they did send out a marketing e-mail today advertising Great Value Mid Week Meal Deals For Two No thanks."

Full menu - 35 options

All prices are estimates on menu.

Main Course

Starters

Dessert

Tasting Menu

Indian

Rose & Sparkling Wines

Vegetarian

Fish Dishes

Soups

Midi - Accompagnement

Mains

Baron De Villeboerg Champagne

RosÉ Wines

Bold Rich Reds

User User

I’ve eaten here before and every time I come back I am just as impressed. Definitely a place to come for an occasion. Nice environment and food you won’t get elsewhere.

Address

Show Map

Reviews

User
User

Oh WOW, simply a delicious Afternoon Tea and such lovely staff and special service. Never disappointed with a visit to the Ambrette Canterbury and great take away food too!


User
User

We were looking forward to something a bit different and this didn’t disappoint. Every element of the afternoon tea was delicious and the service was good also. We went with friends and we weren’t rushed at all. A gem


Charles
Charles

Saturday night with friends and we recommended Ambrette for a takeaway. It was quite embarrassing when the whole order arrived cold and inedible (it’s virtually impossible to reheat burgers and fries). What’s almost as disappointing has been their complete lack of any genuine concern/explanation. Will...definitely not dine there again View menu


User
User

We went to The Ambrette for an early dinner before going to the theatre. Excellent food and service. The food is great…innovative Indian fusion. Nice atmosphere and fantastic pianist playing …really nice! We go to this restaurant fairly often, and we also have had take...away delivered frequently….never been disappointed! Would highly recommend. It is in a quiet street, but in centre of Canterbury and very near shops, Marlowe Theatre andCathedral.


User
User

Precooked meals for a larger party last night. Printed meal plans for each person was on the table. Never got the starter I ordered. Asked the waiter three times and he came back after almost all finished their starters telling me my starter was given...to another person and that it is not his problem or fault but ours. Asked him not to bother and leave as the mains would arrive shortly even though I paid for all. Got fish three ways, but only fish two ways on my plate. What a disappointing service and meal.


User
User

Having read their website I was expecting something a bit different, something a cut above the average Indian. It wasn’t. There was nothing particularly good or bad about the food (except much of it was cool rather than hot). It perhaps was more fussy in...presentation but this did not justify the above average prices. But the real problem was the service. Our waitress deserves a bonus from the owners. The poor woman was on her own dealing with the whole restaurant and take always. One example of the service will serve as an illustration. We order naan bread with our meal. These turned up when we had finished eating. We were in Canterbury for a short stay and the contrast we the excellent It... View menu


User
User

if I have minus then I give this worst place ever to be, pls avoid this. I went to eat in the Canterbury restaurant on January. the mango lassi had spices !!! when asked the uncharge said its normal. I...was in many Indian restaurants all over the world , never seen mango lassi with spices plates were dirty disgusting food finally when bill came I only realised it was the wrong bill when I came back home. Then the story starts. The restaurant trying their best to act ignorant, act blur as if nothing happened. dragged until now no refund of the overcharge of the wrong bill. I called same day jan night they person there told me to email all the details with the bill. The manager/owner dragged...


User
User

A notice in the door advertises the fact Ambrette (Ashford, Canterbury, Margate and Rye from time to time) has won accolades as one of the UK’s great maverick restaurants. Indian tapas for lunch Is just one example of this. The menu is extensive ranging from...vegetarian dishes such as smoked aubergine mash with red pepper soup, cauliflower manchurian (with a Chinese twist) and the aloo gobi Wellington with a lentil sambal I was disappointed was unavailable. Instead I started with a goat biryani its deep-flavoured chunks of meat In rice enhanced both by a gravy and a yoghurt raita. The piece de resistance, however, was a seafood Thali including not only a pot of prawns but also a long slice...


User
User

No idea what happened on Monday, and still zero communication apart from the restaurant apart from the money spent being silently refunded yesterday. Completely bizarre experience. We pre-ordered a home delivery Valentine's Day meal a day early to make sure they weren't sold out on...the day. After the food hadn't arrived, we called the restaurant and after minutes of confusion on the other end was eventually told our food was out for delivery. minutes later and still nothing, we called again and a similar amount of confusion came from the other end, except this time ending with it's minutes away from you Another minutes pass and we call, the time being about and the phone just rings through... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan. View menu
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Amex
  • Seating
  • menu
  • Visa Card
  • menu
  • Live Music

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Menu • Pasta • Coffee • Asiatic • British


"After never visiting Canterbury before we where looking for somewhere to have a late lunch, we came across this place which looked ok, upon entering the back room we were offered to take a seat in the front area and someone will be with us. We asked what food there was and we where sarcastically shown the food on the blackboard, after choosing what we wanted the polite man went off and put the order in. We did feel that because the man had asked a couple of questions to another member of staff that he was spoke down too a bit. Anyway after placing the order and what we wanted the food came out it wasn’t correct but because it seemed like we were going to interrupt the people in the back room we just took what we had. It was nice food though. When we went to pay we hadn’t noticed that there wasn’t a price list so when we asked for the bill we were told that it was donation, what we thought was enough, it wasn’t posted anywhere and it took us by surprise as we where standing at the till, I was going to pay in cash but was told they don’t take cash so I had to give my donation in card by telling the person how much we where donating. After plucking a figure out of air as we wasn’t prepared we paid and left. Upon leaving we felt that the person we paid thought we hadn’t paid enough and wasn’t happy with the amount but after working out what we would have paid properly we worked out that we had paid more than what it might have been if there was a proper price on everything. Overall it has a great ethos and it’s great for giving people the experience that they need to be in a working environment but they need to show the price or tell customers first that it’s donations and card only."