The Chicago Rib Shack

Unit 15-16 Boxpark Croydon 99 George Street, Croydon I-CR0 1LD, United Kingdom

🛍 Bbq, Grill, Asiatic, American

2.5 💬 377 Reviews

Phone: +442033769911

Address: Unit 15-16 Boxpark Croydon 99 George Street, Croydon I-CR0 1LD, United Kingdom

City: Croydon

Menu Dishes: 25

Reviews: 377

Website: http://www.chicagoribshack.co.uk/

"From the moment we walked in, we were not greeted or acknowledged, even though I had made a reservation for a table. Eventually, we were seated and ignored until I had to ask for a menu. We ordered food and drinks, but there was a long wait for our drinks to arrive and even longer for our food. The first burger looked good but was missing the fries, which came later. The burger was called the "Big Mic" and was described as a double patty burger. However, to our surprise, it was just a single patty cut in half and placed in the bun. When we questioned this, the waitress became defensive and called the manager over. The manager tried to justify the single patty and offered to refund one burger, which was not acceptable as we had ordered two. We were then given the option to only pay for our drinks or return the food, but we decided to eat what we had since we had already waited so long. When we tried to use a discount card we had, we were told it wasn't valid because it didn't include alcohol, even though it clearly stated 25% off the total bill. The waitress's attitude was unacceptable and rude throughout the entire ordeal. The manager eventually agreed to adjust the bill according to the discount offer, and we paid and left. The waitress continued to be rude and even swore at my partner as we were leaving. Overall, the service was poor, and we would not recommend this restaurant to anyone."

Full menu - 25 options

All prices are estimates on menu.

Chicken

Main Courses

Salads

Entrées

Lunch Special

In Buns

A Bit On The Side

Burgers & Buns

Step 3: Pick A Spice Level

Starters

Burger

Vegetarian Pizza

Cold Treats

Pork Dishes*

Sandwiches

Special Offers

Steaks & Ribs

Sunset Dinner $10.99

Dessert

Crocla Crocla

We were not greeted upon arrival despite having a reservation, so we eventually seated ourselves. After being ignored at the table, we had to ask for a menu. Our food and drinks took a long time to arrive, with the first burger looking good but the second burger missing its side of fries initially. The burger we ordered, The Big Mic, was supposed to be a double patty burger but instead, they tried to pass off a single patty broken in half. When we raised this issue with the waitress, she became defensive and brought the Manager over who argued that halving a patty was correct for The Big Mic. Despite pointing out the menu description of 2 patties, the Manager only offered to refund one burge...

Address

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Reviews

User
User

From the moment we walked in, we were not greeted or acknowledged, even though I had made a reservation for a table. Eventually, we were seated and ignored until I had to ask for a menu. We ordered food and drinks, but there was a long wait for our drinks to arrive and even longer for our food. The first burger looked good but was missing the fries, which came later. The burger was called the "Big Mic" and was described as a double patty burger. However, to our surprise, it was just a single patty cut in half and placed in the bun. When we questioned this, the waitress became defensive and called the manager over. The manager tried to justify the single patty and offered to refund one burger...

Categories

  • Bbq Savor the smoky and savory flavors of our barbecue offerings. From tender ribs to juicy briskets, each dish is grilled to perfection with our signature sauces and spices for an authentic BBQ experience.
  • Grill Succulent meats and fresh vegetables perfectly cooked over an open flame, delivering rich smoky flavors. Savor tender steaks, juicy burgers, and tangy marinated kebabs, all grilled to perfection for an unforgettable dining experience. View menu
  • Asiatic
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Amex
  • Visa Card
  • menu
  • Mastercard
  • menu

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