The Family Pizza Company

8 Old Pier Street, CO14 8AW, Tendring, United Kingdom

🛍 Meat, Pizza, Cheese, Fast Food

4.3 💬 1517 Reviews
The Family Pizza Company

Phone: +441255671673,+441255677857

Address: 8 Old Pier Street, CO14 8AW, Tendring, United Kingdom

City: Tendring

Menu Dishes: 16

Reviews: 1517

Website: http://www.familypizza.co.uk

"Ordered two large pizzas and extras for my family, was told 45mins, after an hour called them to check on the progress and was told it would be another 20 minutes. When I asked why after initially telling me 45mins? Was just told they are busy and I will have to wait another 20 mins. He then said I will refund you, but we still wanted the food as had been waiting for an hour and was hungry. So said ok but please be as quick as possible as our order was placed over an hour ago, he then said forget it I will cancel the order and refund you but use someone else in the future! I have used Family pizza regularly for years but last time we ordered the pizza and chips the meal was soggy and poor. I felt I should give them another opportunity, but the way the manager dealt with the delay today was unacceptable and his attitude was terrible. I now await the refund and will never use them again. Ordered Domminos and it arrived 15mins later"

Full menu - 16 options

All prices are estimates on menu.

Dessert

Chicken

Chicken Wings

Main Courses

Appetizer

Bread

Pizza Snacks

Fish Dishes

Pizza

Sandwiches

Entrées

Side Orders & Appetizers

289dalh 289dalh

Always get great service and the food is always excellent they do a good selection of pizzas and other side dishes

Address

Show Map

Reviews

kirstyt616
kirstyt616

We ordered a couple of pizzas for dinner. £10 each for a large pizza, so many choices. It was busy so everyone knows it's a good option for dinner. Would recommend.


Abbey
Abbey

Was impressed with the quality of the pizza kids loved it..they don't accept card over phone so would have to order online they deliver to marine naze. Arrived hot just a little squashed lol.


eagertraveller123
eagertraveller123

Price was ok, £9.95 for any pizza large enough to share for 2 or even 3 people. But the quality wasn’t great. Little tomato sauce, a lot of cheese (really melty) no oregano. So wouldn’t buy again View menu


fcsandy
fcsandy

We ordered 3 large pizzas, just under £30 on one of the deals for our friends teenagers, yes the pizzas were large, too big for one person, they were not the best quality pizzas to be honest on especially on taste, disappointing.


Robert
Robert

Always a good service and always good quality food. The problem appears to be a reduction in the pizza toppings. This, I am sorry to say, seems to be a seasonal habit. Instead of increasing the price to thee summer visitors they reduce the toppings. This doesn't detract from the fact that the food is good. Hopefully whenyhe tourists go home the portions will increase.


paulspell
paulspell

Last time I used this company was last summer during a family get together. We ran out of coals for the BBQ so ordered a bunch of pizzas instead. They were delivered late and were without doubt the worst pizzas I've ever had luke warm, paper thin with barely any toppings. Absolute waste of money and will never use this company again. Its a shame because they used to be much better. View menu


Julie
Julie

Staying in a hotel rental for a few days ordered some food online and requested a delivery. Easy to use website and a very prompt service. All the food we ordered was delicious especially the pizzas. My only criticism was the roll used for the chicken burger. The burger itself was excellent but the roll was too big for the size of the meat portion and the bread used not that great. But this was a small blip and I would still recommend this eatery to others.


Robert
Robert

Ordered two pizzas for collection, when we got them home, they were both wafer thin, should have been deep pan. Topping was extremely sparse, my ham and pineapple had one tiny piece of ham on it, and it was pretty much burnt. We phoned to complain and was told to return them for replacements, which we did. Again, the replacements were little better, and both pizzas had a horrid metallic taste. I couldn’t eat more than two slices, that’s how bad it was. Both pizzas were thrown in the garden for the gulls to eat, but the birds wouldn’t touch it either, that says it all. First and last time I ever visit this place, a 99p pizza from Aldi is far superior to this sorry excuse for a pizza.


218neilb
218neilb

Ordered two large pizzas and extras for my family, was told 45mins, after an hour called them to check on the progress and was told it would be another 20 minutes. When I asked why after initially telling me 45mins? Was just told they are busy and I will have to wait another 20 mins. He then said I will refund you, but we still wanted the food as had been waiting for an hour and was hungry. So said ok but please be as quick as possible as our order was placed over an hour ago, he then said forget it I will cancel the order and refund you but use someone else in the future! I have used Family pizza regularly for years but last time we ordered the pizza and chips the meal was soggy and poor. I... View menu

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Television

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Armstrongs

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"We came as a group of 10 for my Mother in Laws 60th birthday, and I must say it was a shambles. Please let me say, that we have been many times prior to this and have had excellent food and fantastic service, so not sure what has happened. Firstly, my Father in Law had to pay a deposit for 12 of us, which was absolutely fine, however, one of those was for a baby who would not have been eating. Unfortunately the mother and baby were unable to attend due to illness, so we lost £10 of the deposit. I would like to Firstly ask, why was we charged for a baby, who was never going to be eating? Secondly, we asked for a pitcher of beer, and when this was served, we were given 3 (out of 4) of the most dirtiest glasses. The beer from previous drinkers was still in the bottom, hence the staining of brown at the bottom of the glass. This is totally unacceptable, and this could actually cause serious health issues to people drinking from them. The waitress brought the first two starters out, prawn cocktails, and dumped it infront of a parson who didn 't even order it, and even after we told her who they were for, just left it there.....would you not have picked this up and actually served it to the correct person? The prawn cocktails came out on a slate and as much as this was very nicely presented, knowing that someone with only the use of one arm had ordered this, it would have been a better option to put this on a plate, so food could be scraped to the edge of the plate and picked up. Rather than a husband having to put his fork up against his wife 's and juggle getting the food on. That 's just a food for thought, incase you have anyone else in this position in the future. We then had the mains served. Out of the 10 orders, were four full racks of ribs. One of these came out as a half. We asked the waitress if this was correct and she said, sorry, she would get the other half out. This came out AFTER the person had finsihed their dinner, which meant they had to take this away in a take away box. Seemed like there was no urgency to correct the error immediately. The burgers, I am sorry to say, are an actual joke. The burgers themselves looked like the small ones you get from Iceland. But yet, are being charged at nearly £14. That was shocking. The chips, were edible, but burnt. And again, please think about putting it on a plate (or atleast asking the person eating it what they would prefer) and not a wooden chopping board. A chopping board is for chopping after all...... We then asked for our cake to come out, so we could sing happy birthday and blow the candles out. We got told yes no problem, but you will be charged £2 per person for eating there at no point had we mentioned we wanted to eat it there and had actually already mentioned this prior to handing over the cake. We opted not to have a dessert as we felt quite deflated to be honest. When the bill came out, I asked if the 3 for 2 drinks had been deducted and she said no, thats only Friday 's . I think you need to make that clearer on your menu, as it just states Monday... Tuesday...etc and the Friday 's. But your drinks deal just says Evenings you need to amend that to specifically say Friday evenings as it is in fact false advertisement on your part. The bill came up, minus the £50 deposit (still baffled why you charged £5 for a baby) and to my surprise a £27 service charge. I asked for this to be removed, as I find this quite shocking to put on any bill. A service charge is not a given, it is a discretion by those who are paying. You cannot expect anyone to pay a service charge if they feel the service has not been up to scratch. As I previously said above, we have been here multiple times before and always had great service and exceptional food. Last night, just was not the same. It is a shame, as we come here for birthdays and we will be thinking twice now, due to the above."