Phone: +441932780741
Address: Thames Street, Spelthorne, United Kingdom
City: Spelthorne
Dishes: 10
Reviews: 1850
"Having been to the flower pot previously I went with hight expectations. A friend was visiting so I told her about the bottomless brunch and booked a table online at no point was I able to specify the bottomless brunch option when booking. When I arrived the waitress showed us to our table where menus were waiting for us. When I said we would like to do the bottomless brunch but that I had not been able to specify that on the booking the waitress said she would have to ringing and check with her manager who was not on the premises. She came back and informed us that we weren't able to have the bottomless brunch option as we had not prebooked it and there was not enough staff to cater this request. At this point we were the only people seated in the pub and there were perhaps 10 people seated outside. We ordered from the lunch 9Which included half of the food options available on the brunch menu)menu and had an enjoyable meal. The food was lovely, when ordering drinks towards the end of our food the waitress offered the cocktail menu. She proceeded to make us cocktails from the brunch menu. The food was lovely, the wait staff were attentive and the atmosphere was good. I am however extremely disappointed that having taken the time to go on line and book a table during which at no point was I given the option to select bottomless brunch as a choice, I arrived only to be told I could not have bottomless brunch and was then given both food and drink that was on the bottomless brunch menu while being told they were unable to cater for bottomless brunch. I will be leaving it a while before I return."
All prices are estimates.