The Place To Eat John Lewis

During a coach tour with Lochs&Glens to Glasgow, we stopped in for lunch and a coffee. The service was good, but we felt that the food could have been slightly better.

The cafe itself is soulless and bleak. The quality of food was shocking nothing was worth its price here. the customer service was slow and our order was definitely not worth the wait. will not be returning to such an embarrassing destination.

Very disappointing. Place to Eat appalling service. Very limited choice (afternoon tea). Toilets scruffy, in need of maintenance. Stock lacking especially haberdashery and fabric. Staff offhand, uninterested. I used to love this shop. Very sad! View menu

I went to the restaurant expecting to try the vegan soup advertised on the menu. However, the chef informed me that they only had chicken soup available. Despite the menu listing vegetarian and vegan options, I was unable to enjoy the dish I had planned on ordering.

This is a reply to most of these comments I've had to endure. JL has to become a restaurant with a side area for breakfast. I left but we try so hard against no idea of numbers it's a balance against waste/finances etc., The service however was always utmost in our minds hopefully oor scones never be gone.

I have just paid GBP 4.85 for a completely inedible cheese scone and a black coffee having waited quite some time in a queue beforehand. Is this the best they can do? The choice was extremely limited. It's only 10.00 a.m. yet they're serving cream cakes. I had been looking forward to a breakfast of sorts...a croissant maybe. Too much to ask? View menu

Nice cake, pleasant coffee, but dear me, what a shambolic operation. Queued for about 20 minutes, I think, there were only two couples ahead of me, everyone just having hot drinks and cakes. Think they need an extra coffee machine and a slicker process, not one server wandering the full length of the huge serving area to get all the different bits.

Located within the John Lewis store, this restaurant offers a spacious dining area. We decided to have a cooked breakfast and were pleased with our choice. The breakfast was good value and enjoyable, with all the usual options available. The service was prompt and friendly, and we were seated next to a window with great views of Sauchiehall Street.

I have just paid £6.20 for a flat white coffee and a fruit scone with butter and jam. The scone is lovely but my flat white must be the worst I have ever bought. I even questioned whether or not it was a flat white when I was handed the cup. It looked and, in the end, tasted nothing like a flat white!!! In addition the standard of service was poor. The person who served me was chewing gum and the person who was at the till stood and put lip salve on her lips while she took my payment. A huge drop in standards! View menu