Phone: +441758760204
Address: The Ship Hotel, Ceredigion, United Kingdom
City: Ceredigion
Dishes: 12
Reviews: 427
"It was extremely disappointing to find not not one member of staff that made us feel welcome The bar was busy but plenty of empty seats which we occupied with our dog. The bar person took several minutes to even acknowledge my presence at the bar. He was more interested in joking with a customer. A young lady was sitting behind the bar. Clearly not interested in working. Two more female staff came behind the bar but still ignored. Eventually I was served but lacked any kind of professionalism. We wanted to order food and asked for menus. We returned to order food at the bar. We were not informed to collect cutlery. The food arrived. Acceptable the price did not reflect the service. The female server was rude and basically plonked the food. She clearly saw there was not any cutlery. Collect it from the bar was her response. She left a table nearby completely covered. Not one person asked if we enjoyed the meal or asked if everything was OK. We are here for a week and will not be returning. Our custom will be given to the pub across the road where we have had 2 very good experiences. Great food and very friendly service. Harrison family loose the young people in leggings and adopt a more professional approach. Your customers are moving across the road."
All prices are estimates.