Phone: +441934861123
Address: A38 Bridgwater Road, North Somerset, United Kingdom, BS40 5RB
City: North Somerset
Dishes: 5
Reviews: 37
Website: http://www.hibristolairport.co.uk/dining/bar-and-room-service
"After our trip, we returned to Finland. Shortly after, I received a message from SIXT stating that they had paid a £100 parking ticket on our behalf, along with a handling charge of £30. I was confused by this unexpected charge, but later learned that ParkingEye Limited had issued the ticket to SIXT as the car was a rental and had parked in the hotel lot without the necessary permit. I immediately contacted SIXT and explained that we had parked to have breakfast, providing the receipt from the restaurant as proof. After three weeks, SIXT informed me that they would refund £80 of the amount, effectively taking £20 from me. I am uncertain if SIXT will also refund their £30 handling charge since the refund is not full. I am sharing this experience because the Holiday Inn in Bristol did not assist me in resolving the situation. I reached out to them via email and Facebook but never received a response. All I needed was for them to inform Parking Eye that there was no valid reason for the ticket, prompting them to retract it. Instead, I feel like a victim of what seems like legal robbery in their parking lot, with the company avoiding responsibility."
All prices are estimates.