White Hart Village Inn

Usk Road, Monmouthshire, United Kingdom

🛍 Pub, Steak, Vegan, British

4.6 💬 2107 Reviews
White Hart Village Inn

Phone: +441633450258,+441633430999

Address: Usk Road, Monmouthshire, United Kingdom

City: Monmouthshire

Dishes: 5

Reviews: 2107

Website: https://www.thewhitehartllangybi.co.uk/

"I have never waited so long for a pre booked table. Our table was booked for 3pm on Mother's Day, and we finally got seated (whilst the table was being cleaned around us) at 3:45pm. We had placed our food order whilst we had been waiting, but we waited another 40 minutes for the food to arrive. On asking the landlord why the food was taking so long, he blamed it on the veggie burger that I had ordered I fail to realise how this was possible, given that if a veggie burger had been cooked for 40 minutes, there would have been nothing left if it. My burger arrived cold and with a burnt bun, half a dozen overcooked chips and a tablespoon of chopped up cucumber and tomato. The other members of my family had roast dinners, meat was fatty and chewy, vegetables had hardly seen a boiling pan, and the yorkshire puddings burnt and stone cold. We ordered our deserts, which we waited another 25 minutes for. On attempting to cancel the order, we were told by the landlord that the delay was due to large table that had been served before us and that the delay wasn't his fault. It was just excuse after excuse with this landlord. He clearly is not experienced enough at dealing with a busy pub and does not accept any responsibility for things going wrong. The poor waiting staff were embarrassed and did their best to smooth things over. We will definitely not be customers of this establishment ever again."

Menu - 5 options

All prices are estimates.

Craig Craig

What a great pub. Historic features, great beer, excellent service!!

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Reviews

Mark
Mark

This pub is really nice, with delicious food and drinks. The staff is very friendly and welcoming, creating a great atmosphere.


James
James

We've visited The White Heart twice in the last 30 days. The 2nd visit was for Mother's Day. Excellent staff Amazing chef Beautiful food.


Samantha
Samantha

Had a lovely Sunday lunch here last week. The food was delicious there was plenty of it and the beef melted in your mouth. Staff were excellent and friendly and there was a good warm atmosphere with a gorgeous open fire. Would definitely recommend!


harvey
harvey

Couldn’t have been more looked after by the staff, food was excellent also. Steak cooked perfectly to medium rare and the desserts were fab also. Have been before for Sunday lunch and this was great also, massive yorkshires! Always made to feel welcomed and part of the family.


N
N

We had a gorgeous meal at this pub, the landlord and staff were very attentive. It had the best variety menu that we have seen in any pub post Covid. The only criticism I would have is that it was a little cold and when they opened up another room leading from the restaurant it became very cold.


User
User

we received the warmest greetings of the night before my high time in the Cwrt-Bleddyn. great service and nice eating recommended by all. I personally thank them for the hospitality on the 21st april we wanted to stay longer, but some of our...party had to come back (which was not overnight before) will come back and visit soon!


Discover51167982167
Discover51167982167

The food at this restaurant was absolutely terrible. The owner was extremely rude and disrespectful to my family. We have been here many times before with no issues, but on Mother's Day (for which we had made a reservation a month in advance and paid an £80 deposit) the lamb was served cold, as if it had just been taken out of the fridge. The vegetables were placed on a scolding hot plate right in front of my 5-year-old niece's face. When we complained, we were met with a rude and unapologetic response from the owner, who blamed the issues on being busy. A 50-minute wait for our food was unacceptable. The patronizing way in which a 17-year-old girl was addressed by the owner just further rev...


Camper48713159831
Camper48713159831

Terrible experience at this restaurant. The owner was extremely rude and I would not recommend dining here. If I could, I would give this place zero stars. We had to wait 40 minutes past our reservation time, even after paying a deposit. Our main course took an additional 40 minutes to arrive, and then we had to wait another 20 minutes for dessert because of a large table before us. When we complained and wanted to cancel our dessert, the owner insisted that we pay for both courses regardless. The food was just average, with some dishes arriving cold and others too hot. Definitely not worth the £25 per person price tag. The waitresses were nice, but the owner was unprofessional and disrespec...


Mandy
Mandy

I have never waited so long for a pre booked table. Our table was booked for 3pm on Mother's Day, and we finally got seated (whilst the table was being cleaned around us) at 3:45pm. We had placed our food order whilst we had been waiting, but we waited another 40 minutes for the food to arrive. On asking the landlord why the food was taking so long, he blamed it on the veggie burger that I had ordered I fail to realise how this was possible, given that if a veggie burger had been cooked for 40 minutes, there would have been nothing left if it. My burger arrived cold and with a burnt bun, half a dozen overcooked chips and a tablespoon of chopped up cucumber and tomato. The other members of my...

Categories

  • Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Takeout
  • Seating
  • Free Wifi
  • Visa Card

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