Phone: (+39)670453452,(+39)0670453452
Address: Via Machiavelli, 5/5A, Roma, Italy
City: Roma
Dishes: 11
Reviews: 1919
Website: http://www.ristorantebaiachia.it/
"I have never left a restaurant so angry and upset. From the beginning I felt unwelcome and tried to keep a positive outlook after a long day of travelling. It took around 15 minutes for a waiter to take our order as they were too busy talking to the locals around us. Our drinks order never arrived and we were given burnt bread which we never ordered or asked for and had one slice between us of. Our food arrived which was average at best and looked as if it had been microwaved. After waiting 20 minutes for a waiter to acknowledge us we asked for the bill as we wanted to leave as we felt like outcasts. The waiters were making small talk and laughing and joking with everyone around us but barely came over to us and were very snappy throughout. We waited a further 15 minutes and noticed tables around us going in to pay. My partner then went inside to pay but the waiters were too busy talking to other customers that had paid and sent him away saying they will be out soon. They came out after another 5-10 minutes with our bill and were very keen for my partner to pay without looking at the bill. They never offered a cash payment and the waiter was shoving the card reader in my partners face. He explained to the waiter we never got our drinks order and didn’t realised we were being charged an extortionate amount for bread we didn’t order and barely touched! The waiter then started playing around with the card machine and snatched the receipt out of my partners hand so my partner couldn’t check it. By this point we were too tired to question it so he paid with his card and handed it back. The waiter then THREW the card back at my partner and walked off with other waiters watching and laughing. Absolutely awful experience here and would advise anyone who is British or not Italian to avoid as clearly by other reviews and our experience, there are huge discrepancies!!! I would happily give 0 stars if I could!"
All prices are estimates.