Phone: +441707251990
Address: The Galleria, Welwyn Hatfield, United Kingdom
City: Welwyn Hatfield
Dishes: 12
Reviews: 3983
Website: https://www.bellaitalia.co.uk/italian-restaurant/hatfield/galleria
"I have to say that the Afternoon Tea experience we had was not the best. The venue, service, etc was fine but the actual food itself left a lot to be desired. The Afternoon Tea was a Xmas gift to my wife and I from some friends. I 'm afraid I think the whole thing was overpriced for what it was and we would not have paid £24.95 ourselves. It is advertised as a Hendrick 's Gin Afternoon Tea for two. At no point in time were we offered any gin. When we arrived, we were asked what we wanted to drink, so we asked for, and received, a tea and a coffee. We then had to make a selection from the set menu. The only selection required was what type of pizza slices we required. Apparently, one was not a choice as it came automatically but it appears the option for either/or was in the wrong place. So my wife and I thought we could have the goats cheese option and the ham option. What we got was the buffalo pizza and a ham option. I say ham because it looked like the ham had been put on as an afterthought and was barely there! It should also be noted that the pizza slices were thin crust and nothing like the advertised fluffy mini pizza . We then came to their new invention of panescone . This was neither Panetonne nor Scone. It was closer to a rock cake in its texture and over baked on the outside.. The cream and jam helped to make it more agreeable in the consumption, once you got past the crunchiness of it! Not scone like at all. And certainly not Panetonne like! The Italian traditional desserts were the highlight and in keeping with a traditional Afternoon Tea. Overall, it was a disappointing experience and I would not recommend the afternoon tea to anybody based on this experience. This will not preclude me from eating at their establishments in the future as I suspect they are better at lunches and evening meals. I would suggest they stick to what they are good at in the future,"
All prices are estimates.