Bella Italia Hatfield

The Galleria, Welwyn Hatfield, United Kingdom

🛍 Pizza, Pasta, Vegan, Italian

3.4 💬 3983 Reviews
Bella Italia Hatfield

Phone: +441707251990

Address: The Galleria, Welwyn Hatfield, United Kingdom

City: Welwyn Hatfield

Menu Dishes: 12

Reviews: 3983

Website: https://www.bellaitalia.co.uk/italian-restaurant/hatfield/galleria

"my family arrived and ordered lunch for three people at about 1250. the starter garlic bread came out at about 1.50. the main course arrived after i politely reminded the waitress at about 2.15. the restaurant was about half full. how they would cope if it was full is beyond me. they should have warned us before we sat down. 2 of the main courses were fine. the 3rd the pizza was only luke warm. my daughter was too hungry to complain. she was afraid of having to wait again, if we asked them to reheat it. we weren't the only ones. the couple sat next to us had a similar wait. they at least got a couple of free drinks to placate them. they need to get some staff in. those that were there were run ragged. we got given some 30% off vouchers for a return visit. we wont be using them. for the sake of clarity, i personally didn't order for myself. my wife and children did. i was with them, but ate elsewhere ."

Full menu - 12 options

All prices are estimates on menu.

Pasta

Calzone

Rice

Main Courses

Seafood

Meat Dishes

Kids Meal

Salads

Sides

Chicken

Wrap

Vinnnn Vinnnn

Staff were very friendly and food was excellent. I would definitely come back. A great place to eat.

Address

Show Map

Reviews

J040962
J040962

Food and drinks amazing. Service was second to none. Will be returning when I next visit to the Galleria.


Saveyhart
Saveyhart

Amazing evening had by all. Very nice food and great service. Best pizza and pasta in the galleria. Server was very friendly and interacted with us very well. Will return soon


237deann
237deann

Very poor quality of food starting with slow service, cold chips, chicken burger bun solid hard to cut through, mussel closed and bland spaghetti Start to finish 1hr 40 mins for a afternoon lunch Not happy at all View menu


Cmack5671
Cmack5671

Amazing food and drinks at a great value for money also. Good 50% discount offer. Pizza and pasta fresh and tasted so good. Really good menu knowledge from the manager for our kids with allergies. Made us feel safe we can always eat here


Tapemeasure44
Tapemeasure44

Ideal stop off for lunch when busy Christmas shopping, service quick, food just as expected, tasty not haute cuisine. Staff are friendly, quickly efficient... two of today’s staff on ‘loan’ from Peterborough branch are Hatfield’s gain. Been before and will certainly visit again.


2018isabelle
2018isabelle

The service was really slow, we waited quite a while for our main course even though the restaurant was empty apart from a childrens party. Then after waiting what seemed like ages for a cold dessert, (their special) we cancelled and left. Apparently the kitchen couldn't find the sauce! View menu


504christophern
504christophern

If i could give a negative star I would, the tables weren't clean, sat there for a good 15 mins without being served even though it wasn't that busy, it was cold in there and the manager had the audacity to blame us for not finding him to say we were ready to order... Disgraceful service!


zm32145
zm32145

Wowwww the allergy knowledge of this team in this restaurant is second to known. My family all have different allergies and always worry when eating out but today we managed to all eat a nice big meal without worrying. Thanks to the manager a tall guy and server Olivia for all the help. Will definitely return back and tell our friends


qwerty
qwerty

my family arrived and ordered lunch for three people at about 1250. the starter garlic bread came out at about 1.50. the main course arrived after i politely reminded the waitress at about 2.15. the restaurant was about half full. how they would cope if it was full is beyond me. they should have warned us before we sat down. 2 of the main courses were fine. the 3rd the pizza was only luke warm. my daughter was too hungry to complain. she was afraid of having to wait again, if we asked them to reheat it. we weren't the only ones. the couple sat next to us had a similar wait. they at least got a couple of free drinks to placate them. they need to get some staff in. those that were there were r... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Wifi
  • Seating
  • menu
  • Visa Card
  • menu
  • Mastercard

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"A slightly bizarre experience we were welcomed warmly, taken to our table, and given a menu for pre dinner drinks. No food menus were brought. We ordered drinks, which arrived, but still no menus! So we asked for them. No wine list brought. So we asked for one. All rather odd. The starters were mixed a bland crab risotto, a rather vinegary tartare, an excellent parfait and a crispy egg which needed to be runnier, but was tasty, if too salty. The odd service continued: three of the four of us had finished do the waiter cleared our plates including the one of our friend who hadn’t finished, who was left holding a cracker in her hand! The mains were again mixed and generally over salty. The ravioli were excellent; the steak good but in a sauce which was heavy handed on the seasoning, the fish pleasant, again slightly salty and verging on the overcooked. We had chocolate soufflé for pudding generally well made and tasty, but again the service was odd an ice cream was pushed into it at the table by the waiter which caused a good amount of soufflé to fall inelegantly onto the serving plate; the cheese plate was an interesting but small selection of well kept cheese. Good petit fours (though we were surprised that one containing nuts was offered to us all despite one of us not eating nuts, which we had mentioned). So probably four stars over all, but only just. It’s good to see the restaurant open again but based on this experience, while it’s fine dining, it’s got some way to go to reach the standard of cooking I’m sure they’d like to aspire to."