Bella Italia Hatfield

The Galleria, Welwyn Hatfield, United Kingdom

🛍 Pizza, Pasta, Vegan, Italian

3.4 💬 3983 Reviews
Bella Italia Hatfield

Phone: +441707251990

Address: The Galleria, Welwyn Hatfield, United Kingdom

City: Welwyn Hatfield

Menu Dishes: 12

Reviews: 3983

Website: https://www.bellaitalia.co.uk/italian-restaurant/hatfield/galleria

"I have to say that the Afternoon Tea experience we had was not the best. The venue, service, etc was fine but the actual food itself left a lot to be desired. The Afternoon Tea was a Xmas gift to my wife and I from...some friends. I'm afraid I think the whole thing was overpriced for what it was and we would not have paid ourselves. It is advertised as a Hendrick's Gin Afternoon Tea for two. At no point in time were we offered any gin. When we arrived, we were asked what we wanted to drink, so we asked for, and received, a tea and a coffee. We then had to make a selection from the set menu. The only selection required was what type of pizza slices we required. Apparently, one was not a choice as it came automatically but it appears the option for either/or was in the wrong place. So my wife and I thought we could have the goats cheese option and the ham option. What we got was the buffalo pizza and a ham option. I say ham because it looked like the ham had been put on as an afterthought and was barely there! It should also be noted that the pizza slices were thin crust and nothing like the advertised fluffy mini pizza We then came to their new invention of panescone This was neither Panetonne nor Scone. It was closer to a rock cake in its texture and over baked on the outside.. The cream and jam helped to make it more agreeable in the consumption, once you got past the crunchiness of it! Not scone like at all. And certainly not Panetonne like! The Italian traditional desserts were the highlight and in keeping with a traditional Afternoon Tea. Overall, it was a disappointing experience and I would not recommend the afternoon tea to anybody based on this experience. This will not preclude me from eating at their establishments in the future as I suspect they are better at lunches and evening meals. I would suggest they stick to what they are good at in the future,"

Full menu - 12 options

All prices are estimates on menu.

Pasta

Calzone

Rice

Main Courses

Seafood

Meat Dishes

Kids Meal

Salads

Sides

Chicken

Wrap

Васенка Васенка

it has a great selection of food on the menu. I love their desserts and the service was brilliant.

Address

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Reviews

Evie
Evie

I had my favorite marco polo pasta. penne, duck in plumen sauce and early onlings. the new sweet 'shots' for gloomy a great idea. all round a good meal and good service.


Ross
Ross

it is a fantastic choice for a meal when they have children. there is always something on the menu they like. but it will be really buzy during the school holidays. the seating are very comfortable and the staff is friendly and accommodating. but during the buzy times they find it difficult to deal with demand.


Barry
Barry

Really delicious food, which tasted really fresh. Our waitress Natalie was so so lovely. Really happy, full of smiles and couldn’t do enough for us (including making our desserts! she made our afternoon so much better. Thank you Natalie. My little boy thought you were...great and he loved the chocolate ice cream!! View menu


Toby
Toby

The restaurant was half empty and yet food service was incredibly slow.. I ordered a gluten free pizza and I’m pretty sure it was a frozen pizza they used, as it was still frosted in some parts.. my partner ordered a gluten free bolognese and...it was so watery that she could barely taste the sauce.. very disappointed..


Bradley
Bradley

we took part in the pizzeria of the children, I am a kinder girl, so had 8 children with me, from 2 to 12 years, they all loved it even the pre teens. they ask to go back and we left a few hours ago. a must to keep the children entertaining! pizzas were delicious and also the two years old who were a bit young to take part were taken care of. about all loads of fun, delicious eating, happy helpful staff and lots of off-goodies good every penny worth


Megan
Megan

I got served wrong drink with my dinner but waitress quickly dealt with the situation which is great, good customer service. Their sharing platter of bread was very nice, I wish they'd add one more side to it like pesto or garlic butter because a tiny dish with olive oil and balsamic vinegar isn't enough, as for the main I had a seafood risotto which was amazing, portion size was decent and it wasn't overpriced. During the week this restaurant is very quiet and it has a great atmosphere overall. View menu


Mohammed
Mohammed

What an experience, lovely staff and great customer service. Food was fresh and delicious. The lunch menu offer and also kids meal offer are great value and quality for money! It’s the first time I see kids deal comes with starter,main, dessert AND drink. There is generally an OR involved in other restaurants. The only critic I have is the size of bottles that are used instead of glass for serving juice, for £2.49 a tiny bottle doesn’t really worth it knowing the actual juice used to fill it worth a lot less than this and is not organic.


Dominic
Dominic

my family arrived and ordered lunch for three people at about the starter( garlic bread) came out at about the main course arrived after i politely reminded the waitress at about the restaurant was about half full. how they would...cope if it was full is beyond me. they should have warned us before we sat down. of the main courses were fine. the the pizza was only luke warm. my daughter was too hungry to complain. she was afraid of having to wait again, if we asked them to reheat it. we weren't the only ones. the couple sat next to us had a similar wait. they at least got a couple of free drinks to placate them they need to get some staff in. those that were there were run ragged. we got giv...


Maria
Maria

I have to say that the Afternoon Tea experience we had was not the best. The venue, service, etc was fine but the actual food itself left a lot to be desired. The Afternoon Tea was a Xmas gift to my wife and I from...some friends. I'm afraid I think the whole thing was overpriced for what it was and we would not have paid ourselves. It is advertised as a Hendrick's Gin Afternoon Tea for two. At no point in time were we offered any gin. When we arrived, we were asked what we wanted to drink, so we asked for, and received, a tea and a coffee. We then had to make a selection from the set menu. The only selection required was what type of pizza slices we required. Apparently, one was not a choic... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Wifi
  • Seating
  • menu
  • Visa Card
  • menu
  • Mastercard

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"A slightly bizarre experience we were welcomed warmly, taken to our table, and given a menu for pre dinner drinks. No food menus were brought. We ordered drinks, which arrived, but still no menus! So we asked for them. No wine list brought. So we asked for one. All rather odd. The starters were mixed a bland crab risotto, a rather vinegary tartare, an excellent parfait and a crispy egg which needed to be runnier, but was tasty, if too salty. The odd service continued: three of the four of us had finished do the waiter cleared our plates including the one of our friend who hadn’t finished, who was left holding a cracker in her hand! The mains were again mixed and generally over salty. The ravioli were excellent; the steak good but in a sauce which was heavy handed on the seasoning, the fish pleasant, again slightly salty and verging on the overcooked. We had chocolate soufflé for pudding generally well made and tasty, but again the service was odd an ice cream was pushed into it at the table by the waiter which caused a good amount of soufflé to fall inelegantly onto the serving plate; the cheese plate was an interesting but small selection of well kept cheese. Good petit fours (though we were surprised that one containing nuts was offered to us all despite one of us not eating nuts, which we had mentioned). So probably four stars over all, but only just. It’s good to see the restaurant open again but based on this experience, while it’s fine dining, it’s got some way to go to reach the standard of cooking I’m sure they’d like to aspire to."