Dobbies Garden Centre Cirencester

Siddington, Cirencester I-GL7 6EU, United Kingdom

🛍 Cafe, British, Breakfast, Vegetarian

3.8 💬 2919 Reviews
Dobbies Garden Centre Cirencester

Phone: +441285884300

Address: Siddington, Cirencester I-GL7 6EU, United Kingdom

City: Cirencester

Menu Dishes: 11

Reviews: 2919

Website: https://www.dobbies.com/cirencester

"On our second visit (clearly we were gluttons for punishment), we had to sit in the restaurant because there were no seats available in the café area. Almost immediately, we were told we couldn’t sit there and were instructed to stand in the café queue instead, with the promise of being seated once we were served. This was particularly frustrating as my elderly father-in-law, who is in his late 70s and has spinal issues, really shouldn't have to stand in a queue for 45 minutes. Unfortunately, the staff member showed no compassion and insisted we move. It’s clear that the poor customer service isn’t an isolated incident—it seems to be ingrained in the staff's behavior. Earlier in the week, we also experienced their internet system going down, which prevented them from processing card payments. It’s hard to believe that in this day and age, they don't have a backup system in place. How can a company of this size afford to lose an afternoon’s worth of card transactions? After all, who carries enough cash for a day out at Dobbies? Additionally, I should mention that the dog-friendly and non-dog-friendly tables in the café are situated just feet apart. My son has a dog allergy, and there’s nothing to prevent a family with dogs from sitting right next to us."

Full menu - 11 options

All prices are estimates on menu.

Entrées

Starters And Snacks

Main Courses

Bread

Dessert

Mexican-American Food

Salads

Potatoes

Cold Beverages

Fish Dishes

Desserts

Darrell Darrell

The quality and portion size of our lunch were good, but the service was rather slow.

Address

Show Map

Reviews

Hannah
Hannah

I’ve never waited less than 20 minutes in line for a coffee. It’s always seriously understaffed, which is a real disappointment.


Joe
Joe

Although the food was nice, the service in the café was extremely slow and they were out of stock of a lot of food, even though it was only 12.30


Hilary
Hilary

We ate in the restaurant and the service was slow and the food was just passable. It's a shame how it was all a bit of nothing the cakes are small for the price. View menu


Sue
Sue

Very poor service, called for a coffee, had to wait over 30 mins, only one serving, why don’t the open the other coffee machine or get 2 people serving, tables needed cleaning, no seating, food on floor, don’t recommend


Hollie
Hollie

I needed assistance with taking care of a plant, and a woman named Margaret from the outer plant area was incredibly helpful. She went above and beyond to assist me, especially since I was dealing with a difficult situation. She even helped me with my shopping! Margaret is a real asset to Dobbies.


Duncan
Duncan

This beautiful garden center is perfect for hiking and finding decor for indoors or outdoors, whether for your garden, yard, or even for ponds and fish tanks. It features a café and a deli with a butcher counter. Additionally, there’s a small bookstore on the premises. It’s a great place to explore! View menu


Cath
Cath

Having waited 15 mins to be seated, when we went to our table we saw that over half of the tables were empty. We waited another quarter of an hour to order our drinks by asking a passing waitress. Several of the items on the menu were not available and had we known this straight away we would of decided to go else where. We collected our drinks from the counter ourselves as the hot drinks were getting cold. Ceaser salad was all little Gem lettuce, Lasagne was over cooked and peas were like bullets. We were giving the restaurant a second chance but we wont be back . Very disappointed with it now , as previously we have had good food and service.


Lindsay
Lindsay

We started with hot drinks: the kids enjoyed luxurious hot chocolate while the adults savored specialty teas and coffees. Lizzie, our wonderful server, brought out the beautifully presented high tea, starting with vegan delights for the birthday girl. The children were served adorable teddy bear-shaped sandwiches and fresh fruit, followed by an array of treats for the adults, all beautifully arranged on three tiered plates. The sandwiches included smoked salmon and cucumber, and there were numerous delightful little cakes, not to mention the generous scones that came with clotted cream and jam. Lizzie was fantastic, checking in on us regularly and even offered to take a group photo, which w...


Sara
Sara

On our second visit (clearly we were gluttons for punishment), we had to sit in the restaurant because there were no seats available in the café area. Almost immediately, we were told we couldn’t sit there and were instructed to stand in the café queue instead, with the promise of being seated once we were served. This was particularly frustrating as my elderly father-in-law, who is in his late 70s and has spinal issues, really shouldn't have to stand in a queue for 45 minutes. Unfortunately, the staff member showed no compassion and insisted we move. It’s clear that the poor customer service isn’t an isolated incident—it seems to be ingrained in the staff's behavior. Earlier in the week, w... View menu

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients. View menu
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Wifi
  • Takeout
  • menu
  • Parking Area
  • menu
  • Outdoor Seating

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