Dozo - Menu

68 Old Brompton Rd, London, United Kingdom

🛍 Sushi, Asian, Vegan, Japanese

3.9 💬 6950 Reviews
Dozo

Phone: +442072250505

Address: 68 Old Brompton Rd, London, United Kingdom

City: London

Menu Dishes: 13

Reviews: 6950

Website: http://www.dozosushi.co.uk/

"I visited with my wife and two kids during a visit to London over the summer holidays. Food was great, but our experience was ruined by the aggressive and confrontational manager. The service was ok, but certainly not exceptional; the staff were not engaging, did...not smile or do anything to make us feel particularly welcome. When the bill arrived there was a quite large service charge added, which seemed (to me anyway) too large for a quick visit with a small group (2 adults 2 children) and minimal levels of service. I queried with the member of staff if the service charge was mandatory, or if I was free to choose my own tip. This question seemed to provoke a strong reaction from the manager who came straight over to my table to ask why I was not happy to pay the full service charge. I explained that while the service was ok, it was not exceptional and that I would like to be free to choose my own level of service charge, which I would leave as cash. So I paid the bill, without the service charge. He was clearly not happy with this and made my family and I feel quite uncomfortable in front of the other customers. Following this, I decided that I was not happy to leave any tip at all, so we left the restaurant. Seeing that did not leave any cash on the table the manager then chased us out onto the street, shouting at us as we went creating quite a scene. He demanded to know in quite an agressive way why I did not pay the full service charge. Despite my best efforts to speak calmly to him, he continued to shout and be agressive, leaving my wife and young children quite shaken. All in all a quite unpleasant encounter, which was a shame since the food itself was really good. Now, I am not at all against leaving a tip when one is earned and deserved, and I fully understand mandatory service charges for large groups and complicated bookings. But when I question a large charge added to the bill for a quick visit with minimal levels of service, I don't expect to be confronted in such an agressive and uncomfortable way. Will not be returning in a hurry."

Full menu - 13 options

All prices are estimates on menu.

Japanese Specialties

Dessert

Maki Roll

Sushi Rolls

Noodle

Asian

Appetizer

Sushi

Fried Rice

Signature Rolls

Indian

Kevin Kevin

their service is not welcoming and my friends and I had a bad surprise: they told us we need to spend at least £10 per! they didn't eat us less and throw us out.

Address

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Reviews

Evelyn
Evelyn

taste and very cool! in a nice london place a good mix between japanese and urban style. classic sushi with an innovative idea. very appreciated the professional service.


Sienna
Sienna

a beautiful restaurant. service was excellent and attentive. eating is delicious and has a good choice. we did not book, but got a seat, but had to return the table around 7.30 clock and the place was dizzy.


Yasmine
Yasmine

NO social distance in this place!! Literally we were having dinner with a couple next to us. Rude waiters staring at you like if you were a rat. 100% racists, they are good with Asian people but not British. View menu


Chris
Chris

would rather give ZERO star! it is called in English and mandarin in the room of the dame as below! I feel totally insulted to see such kind of signs in a Japanese restaurant as Chinese! I ask the restaurant to delete the mandarin sign asap! stop racism!


Duncan
Duncan

I've wanted to go in this joint many times but it always seemed to be closed! I finally found it open and went in! I felt really closed in the tables which more resembled a dig-out. The curry wasn't the best made Japanese dish I've...ever had and the dessert was pretty standard!


Chloe
Chloe

I'd seen mixed reviews about this place but as we were staying in Kensington, we wanted to give it a try. Upon arrival, we were shown to our table, you had to climb into your seats which gave the impression that you were sat on...the floor, very unique. There was a good range of drinks on offer and as for the food, we weren't 100% sure what to have so ended up ordering the house ramen noodles and some noodles with chicken and prawns. Both dishes were well presented and tasted fab! I can thoroughly recommend this restaurant for couples or families. View menu


Nikki
Nikki

We were frequent visitors of the restaurant, however last night’s visit was our last. The sushi rice was rock hard, “like bullets” my partner commented, and the sushi would not have been out of place in a supermarket isle. Our waiter was comically rude, total...disregard for customer service. We were so desperate to get out of there we asked for our bill while finishing our mains and i threw down my card without looking at the bill. Once I’d paid, the waiter flung himself over our table shouting that we’d paid the wrong bill. I calmly agreed to pay the outstanding balance and without asking, he snatched up my card and paid using the contactless feature. Unbelievable! Safe to say, dozo will n...


Tyler
Tyler

If I could give this restaurant a 0 I would. The service is god damn TERRIBLE. The man who greeted us at the door was so rude and grumpy, I don't know why he works there. He asked us to check into the COVID track...and trace system (which we did) and then he asked us to show him we'd done it as proof?! (I mean if that's how they want to do things then whatever it's their restaurant). One of our guests didn't have a smartphone so asked if she could write down her contact details instead and was refused, he then proceeded to give a lecture on how important the app was, even though my friend couldn't physically download it. Eventually we were shown to a table and told we only had an hour and a...


Ібни
Ібни

I visited with my wife and two kids during a visit to London over the summer holidays. Food was great, but our experience was ruined by the aggressive and confrontational manager. The service was ok, but certainly not exceptional; the staff were not engaging, did...not smile or do anything to make us feel particularly welcome. When the bill arrived there was a quite large service charge added, which seemed (to me anyway) too large for a quick visit with a small group (2 adults 2 children) and minimal levels of service. I queried with the member of staff if the service charge was mandatory, or if I was free to choose my own tip. This question seemed to provoke a strong reaction from the manag... View menu

Categories

  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan.
  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine. View menu
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • Japanese Savor the essence of Japan with our selection of fresh sushi, flavorful ramen, and delicate sashimi. Each dish reflects authentic techniques and ingredients, delivering a genuine taste of Japanese culinary artistry.

Amenities

  • Sake
  • Takeout
  • menu
  • Seating
  • menu
  • Takeaway

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