Frankie Benny's Cardiff Kiln Road Park

Hoel-yr-OdynParc Nantgarw, Cardiff, United Kingdom

🛍 American

4.4 💬 4 Reviews

Phone: +441443844753

Address: Hoel-yr-OdynParc Nantgarw, Cardiff, United Kingdom

City: Cardiff

Menu Dishes: 35

Reviews: 4

Website: https://www.frankieandbennys.com/restaurant/frankie-bennys-cardiff-nantgarw

"Great restaurant! The service was excellent, and our food arrived promptly. Everything we ordered was delicious."

Full menu - 35 options

All prices are estimates on menu.

Wraps

Pizza

Dessert

Salads

Pasta

Sandwiches

Calzones - Loaded And Folded

Grills

Burger

Seafood

Fish Dishes

Chicken Dishes

Do It Your Way

12" Oven-Baked Pizza

Chicken

Glamburgers

American Food

Entrées

Gratins / Cold Appetizers

OpenTable OpenTable

The staff were exceptional, and we had a great time!

Address

Show Map

Reviews

Lilly
Lilly

The staff was excellent, and the experience was very enjoyable.


Harley
Harley

The restaurant is lovely, the service was attentive, and the food was served quickly. Everything was delicious!


NatalieD
NatalieD

Great restaurant! The service was excellent, and our food arrived promptly. Everything we ordered was delicious. View menu

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Amex
  • Visa Card
  • menu
  • Mastercard
  • menu
  • Diners Club

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"It was the most bizarre experience dining here. First when we arrived in the restaurant, our group set up was that there was someone on each end who was sitting facing an empty chair on the other side of the table. Upon enquiry we understood it was a covid measure, however never had any other restaurants requesting such seating arrangements in the past 20 months. We ordered two split pots, a non-spicy broth for one side of the pot and a spicy broth for the other side. The staff came to confirm that we wanted spicy/non-spicy in each pot. Yes, we said. To our shock when the pots came, one pot was spicy/spicy on both side, and the other was non-spicy/non-spicy on both sides. This was after the staff had came by to confirm that we wanted a spicy/non-spicy set-up, and in the usual situation a person wanting a spicy broth would not have asked for a split pot. We raised this to the staff and were clearly unhappy about it, though did not insist on having the broths changed around. What happened next made it the most awkward and uncomfortable dining experience ever. From where we were sitting, we could hear the owner reprimanding the staff for the error, throughout our meal. We understand mistakes occur and if the owner was unhappy about the mistake and genuinely wanted to apologise, taking the initiative to change the broth to the right setup, or a complimentary drink or dish would have gone a long way. But no, he chose to reprimand the staff within our hearing for the whole dinner (which didn't help the situation one bit and made the experience worse! . We felt sorry for the staff. Even with the hospitality shortage, that was a completely wrong way to help the staff improve, nor help retain them in the long run. I don't remember anything about the food, although photos did show a good range to choose from. At the end of the meal we each received a box of hello panda, which might have helped, if not for the fact they were expired. All in all, would not recommend."