Frankie Benny's New York Italian Restaurant Bar

On a recent trip to Wales we stayed at Merthyr Tydfil for 3 nights, on our 1st night we visited Frankie and Benny's, we were so impressed with the food we returned on our 2nd night, had we not been in Cardiff on the 3rd...

The food was delicious, cauliflower bites were amazing the steak was cooked to perfection by chief Sam and chicken burger was delicious and the milk shake was delicious, amazing atmosphere staff can't do enough thank you for a lovely evening

I popped in here with my mother on Saturday for lunch and we were very impressed with everything. We were greated promptly and show to a table, our server was lovely, polite and helpful and our food arrived in no time. We hadnt booked but... View menu

So it all began on a Friday evening, admittedly showing up with no reservation as original plans were halted. Greeted in a friendly manner, noted we had no booking then told to wait to one side. What proceeded was silence, for the best part of...

The restaurant was busy when we arrived but that didn't spoil our experience, we was shown to our table and given a menu , straight away we ordered our drinks , a few minutes later we ordered our food my oh had the meatballs and his steak that was cooked prefect and to finish he had a milkshake, I had chicken and pasta amazing service and food yet again Thank you so much

This month we ditched Cardiff in favour of somewhere a little more local. The restaurant was very clean and tidy and we had a choice of seating. We ordered the Hotdog, Double Bacon Burger, New York BBQ chicken and Brisket Fries. This is the first time in a while that we all really enjoyed our meals. My Burger was cooked to absolute perfection and one of the best I have eaten in some time. The Brisket Fries were amazing. We will be back here again as one of our family favourites. View menu

Do not go here! Recommend either the nantgarw or Cardiff branch. Firstly, after booking we had to wait 15 minutes for anyone to seat us whilst staff were stood around laughing and joking with each other or stood on their mobile phones. Secondly, food came and the pasta was horrible. It was watery and bland and half the pasta was cold! My partners burger was taken to the wrong table and placed there. A server then went back to that table took the burger from another family and placed it in front of my partner. Only half of our order arrived at the table and had to wait another 10 15 minutes for the rest to arrive. When there’s just two of you and only 2 3 sides ordered it seemed beyond. Once...

Party of 5 for our friends son 15th birthday, got there for 4.30pm as planned, sat in the seat in the photo opposite (just as full as well), ordered drinks and meals and chatted while we waited. About 5.15, we noticed a couple who came in after us getting served before us, we said nothing and 5 mins later our meals started arriving. The others in the party had theirs so I sat there for about 5 mins after which a waitress passed so I asked about my Lasagne that I ordered. Off she went, stopping to take another table 's order on the way as it was filling up there by now (must have been at least 5 tables occupied by now). Another 10 minutes went by without an apology or reason for the delay bef...

Let’s start with a positive Nice greeting and seated quickly. Downhill from there, we were expecting a full restaurant as it’s half term but it was quiet with lots of empty tables. From what we could tell there were 2 staff serving tables. We waited an hour for someone to take our food order. My 3 year old granddaughter always has the macaroni cheese, it’s her favourite so we ordered that. I ordered vegan wings, vegan pizza and my husband had the calzone and daughter had the pasta. The macaroni cheese came first, the little took one spoonful and wouldn’t say anymore, my daughter commented how different it looked to usual and I tasted it and it tasted exactly like Heinz tinned macaroni. Looke... View menu