Phone: +441631565828,+447731449593
Address: 14 George Street, PA34 5SB, Argyll Bute, United Kingdom
City: Argyll Bute
Menu Dishes: 9
Reviews: 2745
Website: https://gelatoburger.co.uk/
"This was the first time we had been here and will not be back. we stood at the wait here sign to be seated and had three members of staff push by us with no acknowledgment of us atoll. Eventually a young lady asked us if we wished a seat, She offered us one right next to the walk way and we asked for a booth as it was less chaotic. We were handed menus and asked for a drinks order. While waiting another couple had to ask a chef, I think, who was standing leaning against a booth if he worked there and could they have a seat. There was lots of loud, raised voices, mostly from the female senior staff member!! The food came quick enough but I had to ask for some lettuce on my poor chicken burger, the young lad apologised and rectified it. The food itself was bland, we were hungry so it was eaten. We paid the bill no mention of the service charge which we should be told about. I decided to have an ice cream to take out. However the counter at the ice cream section was in a right mess and I could not read what flavours they had as the tubs were all over the place. I stood with no acknowledgment from the staff even though they were behind the counter, then loud lady announced she was off and walked out behind me with take out bags, still no acknowledgment. the other staff member walked away, I left. I worked in retail and even if I am busy I acknowledge the customer is there. This place needs a major staff training program on customer service and the food hygiene before Health and safety gives them a visit. This place will survive thanks due to tourist trade but not many will return. Shame"
All prices are estimates on menu.
Argyll and Bute, known for its rugged coastline and historic sites, offers traditional Scottish cuisine like haggis, seafood, and local specialties such as Argyll smoked sausage and venison.