Phone: +441633258329
Address: Millennium Walk, Newport, United Kingdom
City: Newport
Dishes: 9
Reviews: 3316
Website: http://www.hortonslounge.co.uk/
"We went to this restaurant for breakfast on a Saturday morning and it was very crowded. After waiting for a table to become available, we had to clean it ourselves as it hadn't been cleared properly. We waited for about twenty minutes to be served and tried to order through the app, but it said the venue was closed. When we asked the staff about this, they explained that the app may be turned off during busy times to encourage customers to order at the bar instead. We ordered two waffles with extra sides like sausages and eggs, but the staff seemed confused and put the extras on a separate plate instead of adding them to the waffles as requested. The eggs were runny and the bacon under-cooked, which was disappointing after the difficulty we had ordering. Overall, we were disappointed with the whole experience and would be hesitant to return for food in the future. It's unfortunate to have to review based on this experience, but it was not a positive one."
All prices are estimates.