Hotbox Fish - Menu

134 Albany Road, CF24 3RU, Cardiff, United Kingdom

🛍 Fish, Pizza, Cheese, Seafood

2.9 💬 1647 Reviews

Phone: +442920471155

Address: 134 Albany Road, CF24 3RU, Cardiff, United Kingdom

City: Cardiff

Menu Dishes: 35

Reviews: 1647

Website: https://pizzamaniacardiff.com/

"Terrible customer service, sent out chocolate cake with no use by date or lable showing ingredients. When I phone was told by manager that next time I ordered he would credit back my £6. When I phoned was told had to order £20 so that they could give me this back. Original order only cost £16. Manager would not even come on phone to speak to me. Will never order from them again."

Full menu - 35 options

All prices are estimates on menu.

Hot Meal Deals

Special Offers

Fried Chicken

Mains

Mixed Specialties

Dessert

Beliebte Gerichte

Entrées

Stationary Hors D'oeuvres

Salads

Fast Food

Fish Fry

Hot Wings

Starters

Small Pizza

Hot N Kicken Chicken Wings

Pizza

Sandwiches

Purees & Mashed Potatoes

Main Course

Thali

Veggie Kebabs

Lava Stone Grill

Pizzas 10"

Lunch Entrees-Hibachi Style

Kebab Snacks

Fish Dishes

Popular Products

Jon Jon

Used to be decent now they just short chain you by not giving less toppings or giving smaller sized pizzas to.

Address

Show Map

Reviews

Kelvin
Kelvin

When they make a mistake, they refuse to rectify it, won't reimburse you when they are at fault, won't use them again


Owen
Owen

Terrible, do not use. Missing items and did not try to rectify the mistake. Missing 3 cans and all suaces on a £80 order.


C
C

Missing dips which were paid for not ideal. No active number to call for them to correct any mistakes. Won't be ordering again. View menu


Jack
Jack

DO NOT ORDER FROM HERE!!! Completely messed up our orders, food was cold and dry, didn't even give us our drinks that we paid for and staff couldn't care less!!!


Gary's
Gary's

It took more than 90 minutes for my order to be delivered, even though I live just two streets away. This is unacceptable! I will not be ordering from them again.


Don
Don

Just ordered a donner and chips on deliveroo , great service food is amazing fast delivery customer service is 5 star , thank you pizza mania I will be ordering again : View menu


Douglas
Douglas

Absolutely shocking service. Waited over 1.5 hours for food. Decided to leave as I had later plans and it arrived as I left. Lost 15£ for the worst delivery experience of my life


Spencer
Spencer

Terrible service missing items told send new driver with missing items waited 25mins call back to say waiting for same driver that delivered it. Then still didn’t receive missing items when called again. Rude on the phone. Never order again from there.


Kelvin
Kelvin

Terrible customer service, sent out chocolate cake with no use by date or lable showing ingredients. When I phone was told by manager that next time I ordered he would credit back my £6. When I phoned was told had to order £20 so that they could give me this back. Original order only cost £16. Manager would not even come on phone to speak to me. Will never order from them again. View menu

Categories

  • Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Mastercard

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Hotpot Spot Plasnewydd

Unit 19, The Globe Centre, Albany Rd, Cardiff, CF243PE, United Kingdom

Menu • Fish • Vegan • Chinese • Vegetarian


"It was the most bizarre experience dining here. First when we arrived in the restaurant, our group set up was that there was someone on each end who was sitting facing an empty chair on the other side of the table. Upon enquiry we understood it was a covid measure, however never had any other restaurants requesting such seating arrangements in the past 20 months. We ordered two split pots, a non-spicy broth for one side of the pot and a spicy broth for the other side. The staff came to confirm that we wanted spicy/non-spicy in each pot. Yes, we said. To our shock when the pots came, one pot was spicy/spicy on both side, and the other was non-spicy/non-spicy on both sides. This was after the staff had came by to confirm that we wanted a spicy/non-spicy set-up, and in the usual situation a person wanting a spicy broth would not have asked for a split pot. We raised this to the staff and were clearly unhappy about it, though did not insist on having the broths changed around. What happened next made it the most awkward and uncomfortable dining experience ever. From where we were sitting, we could hear the owner reprimanding the staff for the error, throughout our meal. We understand mistakes occur and if the owner was unhappy about the mistake and genuinely wanted to apologise, taking the initiative to change the broth to the right setup, or a complimentary drink or dish would have gone a long way. But no, he chose to reprimand the staff within our hearing for the whole dinner (which didn't help the situation one bit and made the experience worse! . We felt sorry for the staff. Even with the hospitality shortage, that was a completely wrong way to help the staff improve, nor help retain them in the long run. I don't remember anything about the food, although photos did show a good range to choose from. At the end of the meal we each received a box of hello panda, which might have helped, if not for the fact they were expired. All in all, would not recommend."