Justinlees Inn - Menu

1-5 Dalhousie Road, Midlothian, United Kingdom, EH22 3AT

🛍 Pizza, Cafés, Mexican, Seafood

3.7 💬 5190 Reviews
Justinlees Inn

Phone: +441316632166,+441316637644

Address: 1-5 Dalhousie Road, Midlothian, United Kingdom, EH22 3AT

City: Midlothian

Menu Dishes: 10

Reviews: 5190

Website: https://www.emberinns.co.uk/nationalsearch/scotlandandnorthernireland/the-justinlees-dalkeith?utm_source=google&utm_medium=organic&utm_campaign=gmb-homepage

"We were extremely disappointed with our experience at the restaurant last night. We had family visiting and had made a reservation for Friday evening for 4 adults and a baby. Upon arrival, there was no one to greet us and show us to our table. We had to search for it ourselves and found our name and reservation time on the table. Despite requesting a highchair when booking, one was not prepared at the table. Due to a busy bar, we decided to order food and drinks through the QR code/app instead of waiting in line. However, the drinks took a long time to arrive, as did the food. The portion sizes were small, with not enough scampi or chips on our plates. The chips had no taste at all. The side of roasted vegetables we ordered with the pie was disappointingly small for the price. The burgers were average, and we were disappointed that they no longer offered the delicious crispy buttermilk chicken burgers. One of us had paid extra for sweet potato fries but received normal chips instead. It took multiple reminders to the waitress to receive the correct order, which arrived nearly half an hour later when we had already finished our meal. The service was subpar and lacked attention to detail. Despite being busy and understaffed, a good restaurant should prioritize customer satisfaction and address any issues promptly. We were also surprised that the app prompted us to tip before receiving any service or food. Overall, our experience was disappointing and we will not be returning. The restaurant used to be good, but it is now poorly managed and lacks consideration for its customers."

Full menu - 10 options

All prices are estimates on menu.

Dessert

Fish Dishes

Indian

Salads

Main Courses

Seafood

Sandwiches

zeogurl zeogurl

Food was good and improving. Good quality and portion size. staff excellent, will definitely be back again.

Address

Show Map

Reviews

June
June

Lovely meal, it was very busy but not a long wait and the servers were very friendly and efficient, lovely atmosphere too


Georgina
Georgina

Good food, lovely service. We came for some lunch and had 1 chicken ciabatta and 1 steak ciabatta. Both really tasty, steak cooked to our liking. We will be back


Tavock
Tavock

Absolutely terrible. The food was once again disappointing, and the service was practically non-existent. When attempting to resolve an issue, it felt like a burden to even ask for help. View menu


351kathrynm
351kathrynm

Visited the Justinlees Inn last night for a catch up with a friend and it was lovely. Service was quick and efficient and the food was exactly what you want from a pub. Will visit again.


Yvonne
Yvonne

Food was awful and had to clear the table to make room for kids desserts . Noticed other people having to clear tables before they could sit down . Staff however were lovely but due to minimal staff they just couldn’t do everything . Management need to have more staff on shift .


stevengF3741NP
stevengF3741NP

I Apparantly ordered the recommended burger according to the menu, I would hate to see the others. When I handed it back asking for my refund I was told I was rude. Some of the staff are really nice but over the past year or so the pubs service has deteriorated. Shame as it used to be good. View menu


Jason
Jason

I have visited Justinlees a few times since the new General Manager took charge, and I am happy to report that things have improved. The restaurant is now cleaner, the service is better, and the quality of food has also been upgraded. I must give credit where credit is due, especially after my previous negative reviews. A big thank you to the team for their efforts in turning things around. Well done!


Alan
Alan

Had not been to the justinlees in a long time so thought I would give it a try again, the decor and ambience in the pub are very good and the servers that served us our meal are very polite, sadly that's where it stops the food is mediocre and the service is very slow, there were plenty of tables when we went so the pub was nowhere near full capacity yet it took ages for a sharing nacho platter to come out and the same for our main and dessert, my chicken was dry and the peas that were served were straight out a can withought being warmed at all. The sauce that was on the nachos didn't have much consistency at all and the nachos seemed not very fresh. The one part of the meal that was good w...


jessp532
jessp532

We were extremely disappointed with our experience at the restaurant last night. We had family visiting and had made a reservation for Friday evening for 4 adults and a baby. Upon arrival, there was no one to greet us and show us to our table. We had to search for it ourselves and found our name and reservation time on the table. Despite requesting a highchair when booking, one was not prepared at the table. Due to a busy bar, we decided to order food and drinks through the QR code/app instead of waiting in line. However, the drinks took a long time to arrive, as did the food. The portion sizes were small, with not enough scampi or chips on our plates. The chips had no taste at all. The side... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Wifi
  • Seating
  • menu
  • Cash Only
  • menu
  • Visa Card

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