Phone: +441865241493,+441865244555
Address: 209 Cowley Road, Oxford OX4 1XF, United Kingdom
City: Oxford
Dishes: 35
Reviews: 2851
Website: http://kadaiandnaan.co.uk/
"very poor customer service I have ordered my food through just eat app@1:30 am and waited for 30 minutes to get it delivered apparently its show delivered in the app by around 2:25pm and I haven't got the food. I have called the restuarent since then no one answered and I tried the number for almost 30 minutes a guy who took the phone answered in a very rude manner and even if I was calling the customer with hunger I can hear the background keep on repeating the words what I have said and laughing finally they started scolding using F words I was really felt bad about the customer service they are providing and even they don't care about anything late after as soon as I cut the call I got a message at 4:00pm that my order has been cancelled because they tried to call us but I haven't responded. I have emailed every screen shot to just eat app. even just eat app doesn't respond. after covid even the app companies providing very bad response to customers."
Menu - 35 options
All prices are estimates.
Chapati
Flat, unleavened Indian bread made from whole wheat flour, cooked on a skillet until lightly browned and soft.
Lamb Saag
Tender lamb cooked with spinach, herbs, and spices, offering a delightful blend of rich, savory flavors.
Daal Soup
A comforting spiced lentil soup, simmered with herbs and subtle aromatic flavors.
Tarka Daal
Lentils gently simmered with spices, garlic, and a touch of turmeric, offering a warm, fragrant, and comforting taste.
Lemon Rice
Aromatic rice dish infused with zesty lemon, turmeric, and seasoned with a mix of mustard seeds, curry leaves, and crunchy peanuts.
Plain Naan
Soft and fluffy Indian bread, traditionally baked in a clay tandoor oven, perfect for pairing with any curry or side dish.
Veg Samosa
Crispy pastry filled with spiced potatoes and peas, perfect for a savory snack or appetizer.
Saag Paneer
A classic Indian dish of creamy spinach cooked with cubes of fresh, homemade cheese.
Chicken Saag
Tender chicken pieces cooked in a creamy spinach sauce with aromatic spices.
Mint Paratha
A flaky, buttery flatbread infused with aromatic mint, offering a refreshing twist to traditional paratha.
Alfred
Good food , but its full of onions and peppers, you hardly find enough prawns or chicken order.
Address
Reviews
Isabel
eating is really good. with so many beautiful options. it was delicious and the staff was very gentle and polite. highly recommended.
Bethany
The food at this restaurant is superb, with a wide variety of beautiful options to choose from. Everything was delicious and the staff was extremely kind and polite. Highly recommend dining here.
Albin
The service was fantastic and the food was delicious. We arrived late, but the restaurant was willing to stay open for us. We are grateful from Malaysia. This was some of the best Nepali and Bangladeshi food we had during our vacation.
Angelika
I had dinner in this restaurant recently, the food is good in taste, although it is not good for people who do not like excess spices or oil in Curries. Service is good, although I found some food flavor like non-fresh, especially Paneer Curry. Food quality is average and can be tested once.
Dandre
I ordered from Deliveryoo and the first time the food was crushed, but the second time everything was fine. The food is incredible and the casual options on the menu are delicious. The rice with cumin is especially great. They have a large selection of dishes ranging from spicy to rich and creamy. This restaurant has become my new favorite in South Indian. I would give it a 10/10 rating.
Vukoman
The food came nearly 2 hours late and it was cold. The customer service was awful, I called them 3 times every 10 min after 1 hour and 15min the staff over the phone was saying '5 min away driver stuck in traffic ' when the restaurant is 15min away from me. The service from them was absolutely disgraceful even from the driver. The food was awful. This is to everyone please don 't order or eat from there. They don 't even know how to apologise.
Keeley
Takeaway came fast and food seemed nice. The portions were small compared with others. The big problem was my paneer makhani, a veggie dish, had a few small pieces of chicken in the sauce. Not the first time this has happened to me from Kadai Naan, so I assume they use chicken stock or something in the sauce, meaning the veggie dishes are not veggie. Called to ask, and they claimed there was no meat used, and then asked me why I had ordered chicken dishes if I was veggie (the order was for 2 people) Based on this I 'd say veggies steer clear, as it completely ruined my 'treat ' after a hard week.
Slavko
Food when it arrives is OK but has been going down hill of late take away orders often missing items, stingy portions of meat, or it's cold, or it's swilling around in the bottom of the bag the latter not great when half the order is for a vegetarian. When I've called up to let them know what's happened, once they did actually replace a dish to be fair, but the last time they just said they don't speak English and put the phone down. Have been using them for ages as I like their specials, particularly the Khursani Chicken and Nagaland Chicken. Otherwise pretty standard fare. Hopefully their service is better in the restaurant. Shame about the take away and customer service. Will go elsewhere...
خليفة
very poor customer service I have ordered my food through just eat app@1:30 am and waited for 30 minutes to get it delivered apparently its show delivered in the app by around 2:25pm and I haven't got the food. I have called the restuarent since then no one answered and I tried the number for almost 30 minutes a guy who took the phone answered in a very rude manner and even if I was calling the customer with hunger I can hear the background keep on repeating the words what I have said and laughing finally they started scolding using F words I was really felt bad about the customer service they are providing and even they don't care about anything late after as soon as I cut the call I got a...
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