Mcdonald's - Menu

The Parade, Orbital Park, TN24 0HT, Ashford, United Kingdom

🛍 Brunch, Burgers, American, Fast Food

3.5 💬 7057 Reviews
Mcdonald's

Phone: +441233503587

Address: The Parade, Orbital Park, TN24 0HT, Ashford, United Kingdom

City: Ashford

Menu Dishes: 11

Reviews: 7057

Website: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8260817:Clicks:DIRSYN:

"Orbital park 28/5/23 9.30pm.Spend 16.50 minutes sitting opposite the counter awaiting for our order. Was rather an eye opener watching the going on. The kids running loose in the kitchen, one lad mopping the floor by scatting around on the mop head. Long waits for food, orders being messed up and customers coming back to complain and get order right. One lady come I’m to speak to the manager why she had been waiting so long for the other half of here bay order. The child in the white replied with do you know who you’re talking to , I’m a 17 year old uni student.he walk back in the kitchen area by a cheer from his fellow children. Loads more to add wile is was waiting such a eye opener to staff and manager representing a global brand, and yes our order was not right ever"

Full menu - 11 options

All prices are estimates on menu.

Burger

Dessert

Entrées

Mexican-American Food

Potatoes

Chicken

B B

Absolutely elite nosh, would come again, great staff, shout-out, wonderful car park with the space of Elysium itself

Address

Show Map

Reviews

markwD9995HA
markwD9995HA

Food arrived totally cold. Simply shocking. I will not be using Uber again. However, the fault is clearly with the restaurant Very poor!!


M6290APdavidl
M6290APdavidl

Absolutely useless place no pancakes in stock . Asked for ketchup no ketchup in stock . Went evening before no ice cream or milk shakes place getting worse


Paul
Paul

The service here is awful. Staff clearly not trained. Slow assembly of orders with food sitting on the side. Order wrong! Food cold! Staff are rude and unapologetic. We waited over over 25 minutes for food. Poorly managed team. Not fast food. Not recommended. View menu


Ian
Ian

It's the usual story, went through the drive through, ordered 4 meals, given a large bag and told it was all there. Got home half of it was either missing or wrong. Try to complain and no one gives a ..... Complete waste of time and money. First visit to one of these places in over a year, vowed last time if never return, think I've learnt my lesson now


Oliver
Oliver

Ordered food at 2319, not a complicated order. Took 40 minutes for me to collect it, the store was not busy and by the time food came out it was cold. It had been sitting on the side for at least 10 minuets and the staff were unhelpful and rude. A friend of mine left without getting served due to waiting over an hour for a chicken select meal. Would not recommend this store whatsoever.


PaigeMartine46
PaigeMartine46

I normally don't write reviews but on this occasion I was thoroughly impressed! I was given a diet drink instead of full fat and when asked the guy changed it for me. I was anxious to ask and sitting with a 2 year old I couldn't leave him alone. The gentleman (a young lad with quite long curly hair I sadly didn't catch his name) was happy to approach when I called him and nothing was any bother! Thank you, and for the bigger drink upgrade! I am super appreciated x View menu


Alison
Alison

Well we went there after a long day driving as we were staying at the nearby Premier Inn. Wish I'd seen the other reviews before going. Food was bland, yes it's a McDonalds but still I've had better. The most annoying thing was the staff member cleaning next to us and bumping into us throwing dust up in the air and spraying over our food... I get it that tables and floors need to be cleaned but close an area off if need be. This total disregard for customers eating there was mind blowing....


GrandTour28412242440
GrandTour28412242440

I orded 3 pound mcmuffin with sausage an egg 15mins pass… Still waiting, i decide to ask and confirm if my food is being made, they said on there way 5-7mins pass. Still waiting… my dad comes in the shop an says we havent got long, come on. then we go to counter an ask the final time. The mcmuffin got made in about 3mins. This is a message to everyone CHECK YOUR FOOD BEFORE YOU LEAVE THE MCCONALDS, I open the mcmuffin i get no sausage, no bacon Just egg an bunn for 3 pound and a bit and 20mins of standing for 1 mcmuffin onky realised there was no sauage or bacon when i got to the car i was hungry so did not bother going back in an complaining so ended up eating it.


Ashley
Ashley

Orbital park 28/5/23 9.30pm.Spend 16.50 minutes sitting opposite the counter awaiting for our order. Was rather an eye opener watching the going on. The kids running loose in the kitchen, one lad mopping the floor by scatting around on the mop head. Long waits for food, orders being messed up and customers coming back to complain and get order right. One lady come I’m to speak to the manager why she had been waiting so long for the other half of here bay order. The child in the white replied with do you know who you’re talking to , I’m a 17 year old uni student.he walk back in the kitchen area by a cheer from his fellow children. Loads more to add wile is was waiting such a eye opener to sta... View menu

Categories

  • Brunch A delightful blend of breakfast and lunch dishes featuring classic favorites and creative twists. Enjoy savory options like eggs benedict or opt for sweet treats like fluffy pancakes and fresh fruit.
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Takeout
  • menu
  • Seating
  • menu
  • Delivery

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"Our excitement to see this café open allowed us an opportunity for some needed refreshment . Oh a cup of tea and a slice of cake or a little available small snack was what we needed . We were told by an employee sit down we come to you , so we did .. Another staff member standing behind the counter looked over and frumpy look called the cook who had the same frumpy look and went back to cooking , We : waited , waited , waited , waited and saw the frumpy counter woman still in the same spot , we waited and waited then left , maybe she was glued to the floor . We looked left and saw a pub named the Pheasant, oh drink and food , renewed enthusiasm and excitement we entered to staff who couldn 't do enough, so professional and warrants praise and a revisit , after a while we left and waited outside for our taxi , looking over we saw the cafe closed , ahhhhh it all came together and understanding that we was an inconvenience to the café as they was closing in half an hour after our visit , How long would it have taken to make a cup of tea for two? , us drink it , then how long would it have taken them to wash up the cups ? , they still would have twenty minutes for the woman to be unglued, our first impressions were of a cafe with many seats and a welcoming atmosphere, the woman employee sitting at the front table working was professional and welcoming the tables were clean and we kept our excitement as we waited , our excitement and enthusiasm faded, we left happily for the woman glued to the floor , we are appreciating the effort of the lady at the table who was seriously let down by the others , thank you for your efforts , apart from her professional customer service skills our Eureka moment to see the café open wasn 't to last , sorry to the staff member at the table I 'm very sure the service we had wouldn 't have been what you would have given , this review seems strong in tone but it 's our experience in here that day.. . I am not now able to show enthusiasm for another visit , I would have loved having that day and opportunity to empty my wallet a little and a little bit more on what would have been another visit , sorry no Eureka moment taken away that day."