Phone: +41919232726
Address: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, 6900, Lugano
City: Lugano
Dishes: 10
Reviews: 296
Website: https://new-shanghai-shanghainese-restaurant.business.site/?utm_source=gmb&utm_medium=referral
"First encounter on the phone was extremely dismissive and rude, she asked me how old I was, thinking I was a child and she said she will not take our order simply because she did not understand what was being said. Had to repeat the address 6 times and even then she did not understand. Simply horrible staff. I do not recommend. *As a 23 year old adult, I am old enough to order alcohol, which we DID NOT even order, we attempted to order fried rice (amongst other things) which we had to repeat 6 times as well as she did not understand what we were saying. We called ONCE and were so rudely dismissed. Clearly no experience or understanding of hospitality if this is the way you reply to customers. Thank you for the tip but as you can imagine there will be no next time."
All prices are estimates.
Lugano, a city in southern Switzerland, blends Swiss precision and Italian flair; enjoy risotto, polenta, and lake fish, reflecting its unique cultural fusion.