Phone: +441825723628,+441825723738
Address: 7-9 Church Rd, BN8 4JU, Lewes, United Kingdom
City: Lewes
Dishes: 26
Reviews: 1351
Website: http://www.newicktandoori.com
"I have used Newick Tandoori for takeaway lots of times but the last time I dined in was around 10years ago, tonight we went to celebrate my nephews 18th birthday. We all had to pre order and pay a deposit due to there being 28 people, we explained when we booked that we had young children and a couple with disabilities one of which would not be eating. We sent our pre orders that included lots of different side and we received a email back complaining that we hadn’t ordered enough main meals per head and there would be a charge for anyone not eating, I called straight away to again explain when I booked i had explained this and I was told they could cater for this, we had two under 5 and a 2 ten year olds that would not eat adult portions. The manager was not overly impressed but said he would honour the booking. I felt this was very poor considering that most people ordered 2 sides so it was not like we were taking the mick. Anyway we hoped that would be the end of the saga but unfortunately not. Half way through serving everyone the manager lost his temper with the staff for no apparent reason sent them away and walked away saying serve yourself, I was happy to tbh as by this time mort people had nearly finished their meals while the others didn’t even have their food and it was quicker. Most food was at best barely warm but by the time I had sat down mine was cold. Not one of us complained as we were there for my nephew and that was the most important thing. Then it came to payments, prior to coming to the restaurant we had worked out the price of the whole table and checked it several times, well it was a up-to date menu but seamed to come to more and then they hit us with a 10% service charge which is no where on the menu and we had to serve ourselves and provided a better service. I will never order from there again and recommend that you avoid as the owner is rude and abusive to his staff and then they add on imaginary money on his calculator not a itemised till. Who knows what we were paying for as everyone ordered and payed for their drinks at the bar."
All prices are estimates.