Phoenix Steakhouse - Menu

Wotter, PL7 5HT, South Hams, United Kingdom

🛍 Steak, British, Steakhouse, Vegetarian

4.6 💬 1119 Reviews
Phoenix Steakhouse

Phone: +441752839228

Address: Wotter, PL7 5HT, South Hams, United Kingdom

City: South Hams

Menu Dishes: 14

Reviews: 1119

Website: http://www.moorlandhotel.com/restaurantbar.htm

"The Moorland Hotel is under new management and it is now absolutely shocking. We 've had 2 out of 2 bad experiences in the last few weeks which will mean we will NEVER go again despite the fact that it used to be our favourite place to go (before it changed hands). Firstly, we had a 50th birthday meal booked. A pretty big occasion you 'd agree. However, we were phoned just a few days before the meal to be told that they 'd have to cancel because they had a large wedding on with the guests staying over and implied, therefore, that they were more important and took priority over us. We were left looking for somewhere else to go at short notice. At that point, I suggested they had lost our business, but foolishly we gave them another chance. Their second chance was today. We 've just got back from holiday abroad, no food in etc, so we decided to eat out. We checked on the Moorland 's website and booked a table for two and received the reservation confirmation. When we got there, the manager looked surprised and said we are no longer doing food . We explained we had a booking and he just stated again we 've stopped doing food . But we have a booking we explained again. It turns out, that despite the signs outside saying Sunday roast 12-2pm and despite the website, new owners took over a month or so ago and have stopped doing food and just haven 't bothered to update the website. What sort of amateur runs a company like that? Takes over, doesn 't bother to make even a single little change to the website, not even a under new management notice. But worse, leaves the old site working so that you can book a meal and turn up for it to find out they don 't do food! I wouldn 't go back in a million years now."

Full menu - 14 options

All prices are estimates on menu.

Sides

Salads

Beef

Seafood

Main Courses

Pasta

Meat

Lamb

Soups

Salad

Entrées

Lisa Lisa

Excellent food and drinks accompanied by great company... exceptional service, 5 stars.

Address

Show Map

Reviews

Penzington
Penzington

Good choice of meats. Good portions. Well cooked. Excellent service. Seemed popular with the locals too.


pat
pat

Fantastic food beautifully presented Great range on offer at a very reasonable rate Good portions Fantastic service


Veronica
Veronica

Lovely tender steaks in choices of sizes depending on your appetite! Extras are £1.95, including 3 different sauces, onion rings etc. View menu


John
John

We have been to this restraurant several times. There has never been an occasion where we have not enjoyed our meal nor the service. The food is well presented, very tasty and the portions are of a good size. Good value for money.


Pip
Pip

I visited this restaurant last night and the food was incredible!!! I had a prawn starter, duck main course, and waffles for dessert. The wine selection was excellent as well. The staff were knowledgeable and professional, and the restaurant was very clean. I will definitely be coming back again.


drewpdav
drewpdav

We did not stay here but we ate at the restaurant. The service was good and the waitress was friendly. It wasn’t to busy so our starter arrived quickly. All were nicely presented and were very tasty. As for the main courses the steaks we had very all cooked as requested and had lovely flavour. We had a lovely evening and would highly recommend it. Thanks to all involved for a great evening. View menu


Binastro
Binastro

We ate there on two evenings. The food in general is well cooked. The steaks we ate on the first night were done exactly as we requested. On the second night we had fish. The salmon was very nicely cooked, but the so called rare side of medium rare swordfish steak was somewhere between medium and well done tasty, but not as requested. The chef does not know how to do proper crispy chips; even the extra crispy ones they offered were flaccid.


Lindsey
Lindsey

Beautifully situated on the waterfront, opposite Queen Anne's Battery Marina. Wonderful panoramic views in all directions and a hot spot if you catch the sun right. Outside decor and furniture's not all that and could do with an update but the food, wine and service is divine. I only had a starter and was pleasantly surprised king prawns I chorizo and garlic cream based sauce, served with garlic buttered Ciabataa on the side, a wedge of lemon. I also had a glass of Pinot Noir Della Venezie, sharp, crisp and delisch with the food.


Nick
Nick

The Moorland Hotel is under new management and it is now absolutely shocking. We 've had 2 out of 2 bad experiences in the last few weeks which will mean we will NEVER go again despite the fact that it used to be our favourite place to go (before it changed hands). Firstly, we had a 50th birthday meal booked. A pretty big occasion you 'd agree. However, we were phoned just a few days before the meal to be told that they 'd have to cancel because they had a large wedding on with the guests staying over and implied, therefore, that they were more important and took priority over us. We were left looking for somewhere else to go at short notice. At that point, I suggested they had lost our busi... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients. View menu
  • Steakhouse Enjoy prime cuts of tender, juicy steaks cooked to perfection, served with classic sides. Indulge in rich flavors and savory seasonings that make each bite an unforgettable experience. Perfect for steak lovers.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Seating
  • Reservations
  • menu
  • Serves Alcohol
  • menu
  • Vegetarian Friendly

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"The positive is that the food is good. But the negative is the service time and the attitude of the staff. We were seated and had our order taken after 20 minutes. A little slow but it was a busy Saturday evening so understandable. Starters came promptly and were eaten. We then got ignored by every passing member of staff for at least 50 minutes. Quite the skill! Once there was a break in our conversation and I realised how long it had been, I stood up to intercept a waitress and asked “are our mains on the way, please?” Our ticket was checked by her at the kitchen hatch and we were told “yes”. At this point our starter plates were cleared after they had sat on the table for at least 35 minutes. Our mains then took another 25 minutes to get to us, so I suspect that being told they were on their way was a lie. To be clear: we were given our mains 1hr 20 mins after placing our order. I complained to a waitress who sent over a manager. The manager asked if we’d had starters (yes, we had) and said that it was our fault our main was so late as we’d had a first course. How insulting!!! Blaming the customer for their bad service. Disgusting. When I said it was still far too long to wait between courses she then changed tack and said the kitchen was “really really busy” well, they weren’t busy cooking our food now were they?! And despite the place being full when we arrived, by this point of the night over half the tables were empty. There were 3 tickets on the pass along with ours and tables were 2 4 people (no large groups) so I feel that was also another lie to get out of it. What a shocking way to treat customers! My advice to you is: if you want your food served in a timely manner, either take the advice of the manager and don’t order a starter, or, be sure to communicate with waitstaff once your first course is finished and ask for your main to be cooked and served promptly. (Note: food also sat under the heat lamps for long lengths of time as staff stood socialising with one another behind the bar rather than serve customers) I hope this advice is of use as I would have appreciated it ahead of my visit! Good luck. [Reading other reviews, ours is not the only experience of slow service and seeing staff chat to one another rather than deal with the customers paying their wages. Would be interested to receive a reply to this review]"