Phone: +441453860612,+441453860240
Address: 3 The Cross, Leonard Stanley, United Kingdom
City: Leonard Stanley
Dishes: 14
Reviews: 1973
"To start off we were missing cutlery from our table and our desserts were staggered.There was a constant doorbell being spammed for servers to pick up food once would be enough.The main course was ok, but the beef was a bit chewy.For pudding, I initially ordered a biscoff cheesecake but was told they ran out after a few of our table was served their puddings. I then ordered a sticky toffee pudding with ice cream, but 15 minutes later was handed just a plain sticky toffee pudding with sugar on top and no reason until I questioned where’s the ice cream.After a member of the table complained, we were offered to remove the OPTIONAL service charge from our bill.The food was adequate, but the service was extremely poor with management penalising the staff by removing the service charge instead of discounting our bill.The management of this pub need some work, but the staff were dealing with it the best they could."
All prices are estimates.