The Carclaze - Menu

St. Austell Enterprise Park Treverbyn Road, St Austell I-PL25 4EJ, United Kingdom

🛍 Cafés, Mexican, Seafood, Asiatic

3.8 💬 7654 Reviews
The Carclaze

Phone: +441726624010

Address: St. Austell Enterprise Park Treverbyn Road, St Austell I-PL25 4EJ, United Kingdom

City: St Austell

Menu Dishes: 14

Reviews: 7654

Website: https://www.whitbreadinns.co.uk/en-gb/locations/the-carclaze

"We arrived at the Premiere Inn to early to book in so decided to go over to the Carclaze Inn for lunch, we were greeted by a man dressed in a scruffy t shirt and jeans playing on the fruit machine and asked if we had booked, as we were a walk in we were shown to a rather scruffy corner with uneven tables pushed together and stained threadbare seats, as there was plenty of empty tables in a nicer part of the restaurant and it was far from busy my son in law asked if we could be moved, he was told that those tables were for people who had booked, after he insisted we were eventually moved to a better table although the seats were still quite stained. The food was passable, although it took a while to arrive and we cleared the table ourselves between courses as the empty plates were there for longer than acceptable. We have stayed in premier inns in the past and eaten in the attached restaurants in the past and have never experienced such bad service or poor presentation of the facilities. Needless to say we won't be hurrying back"

Full menu - 14 options

All prices are estimates on menu.

Dessert

Indian

Beef

Main Courses

Seafood

Schnitzel

Mexican-American Food

Potatoes

Steaks

Fish Dishes

Burger

Karen Karen

Lovely people best place to go very helpful thank you Food: 5 Service: 5 Atmosphere: 5

Address

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Reviews

User
User

when the waiter says challenge is perfectly cooked with extra large mixed grill with 8oz rump stake. after 14 minutes completed


Viktoria
Viktoria

Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Hash Browns, Full English Breakfast, Chocolate Brownie


Andrew
Andrew

Very slow service and even though website said carvery every Sunday only turkey roast available Price per person: £20–30 Service: 1 Atmosphere: 2 Parking space: Plenty of parking Parking options: Free parking lot View menu


Peter
Peter

As a regular at Premier Inn, I can say the Carclaze restaurant can be variable, with occasional staff shortages impacting service and often food choices not available. Price per person: £30–40 Service: 5 Atmosphere: 4


User
User

We visited this restaurant for dinner with three others after spending the day at the Eden Project. None of us are particularly adventurous eaters, but we were all pleased with our choices. The food was perfectly cooked, and the portions were very generous. The service was excellent as well. We returned for breakfast the next day and had no complaints. We would definitely come back if we are in the area again.


Neil
Neil

The food was merely warm, and the pub itself was freezing due to a lack of heating. To top it all off, I couldn’t add any salt to my meal because it was damp from the cold. I genuinely think I would have been warmer eating outside. Overall, I was extremely disappointed with everything about this place. It appears that they cater primarily to holidaymakers. This is my second visit, and there have been no improvements. Save your money—you're much better off dining at Wetherspoons than here. View menu


James
James

We made a reservation for a family gathering of 12, but when we arrived, we discovered that we were not all seated together; one table was located around a corner behind a wall. This was disappointing for a family meal, and the waitstaff didn’t seem to care. It wasn't until two family members decided to leave that the manager finally came over, but by then it was too late. I also echo other reviews mentioning that the restaurant appears to be in disrepair and it was quite cold inside. We will not be returning. Service rating: 1.


David
David

When our meals arrived, they were cold and practically inedible. We paid and decided to call it a night. The next morning, despite our concerns, we went for breakfast since we had pre-booked. Unfortunately, the breakfast experience was just as disappointing. There were no eggs, and the rest of the food was cold, dried out, and unappetizing. This was definitely our last visit to Carclaze during our week-long stay. However, we discovered a fantastic bakery just 250 yards across the road that served delicious food and provided outstanding hospitality. I highly recommend future visitors to the area to check it out!


Jane
Jane

We arrived at the Premiere Inn to early to book in so decided to go over to the Carclaze Inn for lunch, we were greeted by a man dressed in a scruffy t shirt and jeans playing on the fruit machine and asked if we had booked, as we were a walk in we were shown to a rather scruffy corner with uneven tables pushed together and stained threadbare seats, as there was plenty of empty tables in a nicer part of the restaurant and it was far from busy my son in law asked if we could be moved, he was told that those tables were for people who had booked, after he insisted we were eventually moved to a better table although the seats were still quite stained. The food was passable, although it took a w... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate! View menu
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Asiatic

Amenities

  • Wifi
  • Television
  • menu
  • Parking Area
  • menu
  • Outdoor Seating

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"Booked to come on Friday night with some friends. Atmosphere inside the restaurant was good (though the music was quite loud so difficult to hear people on the other side of the table The food we had was really tasty and I love the choice of food you get in the Boathouse. Living locally, it’s always a top choice to go for dinner when in Charlestown. However, my party and I were quite shocked by the attitude of one of the waitstaff. Throughout the entirety of the night, she appeared grumpy, fed up and completely like she didn’t want to be there. There was no friendly greeting or conversation at our table at any point during the night, just a “yeah?” when she came to take our order. No niceties at all. I understand it’s the height of summer but we were made to feel like such an inconvenience, and when we were paying over £200 for dinner, it’s nice to feel valued. She also missed off one of my friend’s dishes, despite counting the orders when she took our order, so one of our party had to sit and wait (fair play to the kitchen who got the dish out speedier than we were expecting! and we were understanding, but we didn’t even receive an apology from her for the mistake (another waitress who didn’t take the order was lovely but again, it wasn’t her fault bless her. I should also mention that at one point, this staff member was walking down the stairs to the kitchen, loudly swearing. Something along the lines of “I couldn’t F*king believe it” It was certainly loud enough for our entire party to hear and didn’t particularly fit with the atmosphere of the restaurant. Overall, I love my visits to the Boathouse but I do not feel keen to return with this particular staff member there. It didn’t feel welcoming and we almost dreaded having our order taken! We are normally keen tippers as lots of our party work in hospitality and understand the stresses of the job, but didn’t feel we could tip after this meal it just wasn’t a pleasant experience. Which is a shame, as without this service I would have said it was a 4/5* venue."