The Old Lock House Newark

This is a fantastic cafe. The service is quick and welcoming, the coffee is top-notch, the cakes are absolutely delicious, and the setting is stunning.

I recently visited this restaurant with my family and had an absolutely wonderful experience. The staff were friendly and the atmosphere was fantastic. I highly recommend this place!

I had a wonderful dining experience at this charming café located right by the river. The staff were friendly and the prices were very reasonable. I will definitely return in the future. View menu

We popped in for a drink and stayed a while............. The warm welcome was genuine and we ordered a mixture of coffees and Gin's , to wash down the amazing cake. Very pretty setting on a busy canal. Don't understand the previous critics

Had a lovely lunch here, watching the canal boats go by. My husband had the salmon cream bagel I had a tasty and filling salad with the coronation chicken. Toilets were clean and in full working order when we were there and the staff very pleasant.

We visited as a group of 6 on a Saturday afternoon. The location is lovely, right by the river lock. We ordered at the counter and the lady serving us wasn't very friendly, the scones were poor, the clotted cream wasn't clotted cream and the toilet facilities were so unclean that another customer advised a member of our party waiting not to use them. I did use the toilet, but wished I hadn’t as it was unpleasant and hadn't been cleaned for a long time. View menu

We looked and thought what a lovely spot!However upon ordering inside we found the lady very unhelpful, this we could overlook thinking she has had a bad day. The experience got worse as I headed towards the toilets. A lady coming out said to me ‘are you going in there?’ Yes I said why? She responded I wouldn’t, It’s appalling! So I went back outside and waited for our cakes coffees. Unbeknown to me my cousin had gone to use that facility! She came out in shock and wondered how an establishment could have a facility in this condition??

We went here for afternoon tea. I’d requested no fish or macarons, both were served. The unlimited drinks were served by the cup and as service was so slow, we got two drinks, that we had to chase up before we had to leave.The fruit scones were lacking in fruit and tough and chewy, they were exchanged for more of the same. Two other ladies returned theirs for the same reason. No replacement or reduction in the bill was offered. There was a good selection of cakes and a lovely setting that gave value for money but the experience was spoilt by lack of drinks, edible scones and poor service. Tables that were full of previous customers crockery were still like it when we left.

The Old Lock House is a new discovery for us via Leisa Pickles her brilliant venture 'to my front door ' that we found while looking on a popular social media site.The Old Lock House dealt with our VE Day afternoon tea order perfectly, pre-paid, delivered with sunny smiles and appropriate social distancing. We appreciate how difficult lockdown what will follow is for hospitality businesses The Old Lock House team worked wonders. Delicious carrot cake, brownies, moist fresh tasty sandwiches, fruit scones a special mention for yummy strawberry jam.For the celebratory day in extraordinary national circumstances, The Old Lock House delivered a special treat.[This was a lockdown home delivery in... View menu