Phone: +441925730848
Address: Tarporley Road, Stretton I-WA4 4LX, United Kingdom
City: Stretton
Menu Dishes: 14
Reviews: 3867
"I've always come to here as a treat every Sunday with family but after the last visit I've been totally put off. I have a son who is thankfully 1.5 years sobre for him to realise on the food menu it's was *beer battered onion rings* as stupid as this may sound he didn't want to risk his alcohol recovery so he just asked if he could have either normal onion rings or swap. For the lady man to come back in discust made a massive deal about it to say NO very bluntly without asking him or offering maybe to swap with something else. So not only did they do that he also paid for a meal that had hardly anything on his plate due to a substantial amount of onion rings missing and also we waited 2hour wait for food but we was nice enough to sit enjoy as its understandable we really do not complain so this is importantthis does not happen again to anybody, There was a table of two of us so we are disappointed to say the least as we had to buy 4x soft drinks EACH that cost £20 EACH before our meal even got to us it was that long. Poor customer service, You should be ashamed of yourselfs as a restaurant. If you can't respect someone you shouldn't be welcoming people into your restaurant as fake false advertisement terrible behaviour to someone who's trying in life. Alls you had to do was understand explain you couldn't do that (even though you could) ask him if he would like to swap or replace the onion rings. Its really not that hard to be nice. You have lost a a good family who has been with you from the beginning! Service: 1"
All prices are estimates on menu.