Phone: +441590718104,+441590619976
Address: Christchurch Road, New Forest, United Kingdom, SO41 0LA
City: New Forest
Dishes: 8
Reviews: 3861
"I am so disappointed to have had to write this review but have been here many times for evening dinner and Sunday lunches and has always been so good that I have recommended this place , but unfortunately tonight was awful.From start to finish the service and food Was appalling .Drinks order not correct , ordering another round of drinks took half an hour , the food was disgusting my friend had salmon which was lukewarm and had what could only be described as a dried out piece of shoe leather , but we were told it was a rosti.Soup was served no spoon was with it had to track one down ourselves , I had chicken curry which looked as bad as it tasted and I just had to leave it all .The flatbread with it looked as if it had been left out for a day or two was totally stale .Not once were we asked if everything was ok and clearly the waitress must have known as we said we have been waiting half an hour for our drinks .Also when the waitress took my food away it was untouched but nothing to ask if anything was wrong .The attitude of the waitress was couldn’t care less . I actually did say to one of the waitresses what’s gone wrong here as always been good here but I explained it’s been awful from the service to the food and she said she would let the manager know .No manager ever came over too see us except when we paid the bill and she said I’ve taken a round of drinks off for the drink mix up and haven’t charged you for the curry that you didn’t eat .I think that was very poor considering the whole evening was a total wipe out .The manager who is usually there when I have been is a man called Darren but he was not in tonight unfortunately as he has always ensured good service and good food .its a shame as I will not be going back again or the other three people that also came said never again ."
All prices are estimates.