Phone: +441306631200
Address: Parkgate Road, Dorking, RH5 5, United Kingdom, RH5 5DZ
City: Dorking
Dishes: 8
Reviews: 5616
Website: https://www.thesurreyoaks.co.uk/
"We busted here as it was local to where we were staying. We booked a table at 7 on 02/05/2024 when we arrived our drinks order were taken then our food order was taken which was the vegetable Thai curry with chicken, the chicken tasted like cold char grilled chicken just chucked in and the curry was just like a brown soup, we ordered more drinks after a 10 minute wait I went to the bar to see what happened to our drinks to find they had forgotten because the young girl that had taken our order was to busy talking to a table full of young lads. We asked for a desert a menu to again to wait for 5 minutes then get there attention as they had forgotten us again. I ordered the sticky toffee pudding which was like warm and my partner order rhubarb and apple crumble which there was a lack of apple and bowl was hotter then the contents. We had to pay a £5.95 service charge but did not get the service, a tip should be earned and not just charged. The 3 young girls that were working had no clue on people skills or how to give good service yet you had no choice but to pay for poor service!"
All prices are estimates.