Phone: +441235847446
Address: The Green, Vale of White Horse, United Kingdom
City: Vale of White Horse
Menu Dishes: 14
Reviews: 1650
Website: https://www.theswanfoodhouse.com/
"We were early evening 6:30 and even though they warn you of delays, as the food is cooked to order, we didn't expect it to take quite so long. The food was good but the service was abysmal. Our six mains came out but no cutlery with it. That arrived and we pointed out we were a portion of fries missing. This was rectified immediately. My salmon had coriander and I had requested none. It was taken away, brought back coriander free (I didn't want the salmon replaced, too wasteful, except it wasn't, there it was under the fish. I scraped it off and put it to the side. When the table was cleared and I pointed out the error, the waitress asked if I'd ordered it without, yes, I said. Oh, my bad was her reply. Hmmn! Two lots of ice cream were ordered, it took them 20 minutes to tell us they didn't have one of the flavours and a further 10 to bring the alternative (one had now been cancelled , again no spoon on a very hot evening! The bill had the full amount for the salmon and both ice creams, though one had been cancelled. They did, after I complained, remove the salmon and one ice cream and I felt like they were doing me a favour! Won't be visiting there again."
All prices are estimates on menu.